Home Health Scheduling Coordinator

Alpha Home Health and Hospice • Everett, WA

12h • Onsite

About The Position

Alpha Home Health & Hospice is seeking an experienced, full-time Home Health Scheduling Coordinator to work in its Everett, Washington office. This is not a remote position. The coordinator supports staffing and scheduling operations, maintains staff information and productivity records, responds to inbound calls, and provides administrative support to office, clinical, intake, and marketing staff. The role requires collaboration with contract, clinical, and office staff and a focus on customer service, care coordination, workflow, and regulatory compliance.

The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The employer is Alpha Home Health & Hospice, an independent operating subsidiary within The Pennant Group, Inc.

Requirements

• At least 1–2 years of medical scheduling experience.
• Ability to demonstrate cooperation and provide excellent customer service.
• Ability to multitask and stay on task in a fast-paced office.
• Excellent team-oriented verbal and written communication skills.

Nice To Haves

• Home health and/or hospice agency experience is strongly preferred.
• Experience with Home Care Home Base is strongly preferred.

Responsibilities

• Maintain staff demographics, skill sets, availability, and productivity levels to support optimal staffing and scheduling.
• Work collaboratively with contract, clinical, and office staff to build positive working relationships.
• Serve as the primary responder to inbound calls and inquiries.
• Provide customer service to patients, referral sources, and community contacts.
• Maintain daily workflow and ensure compliance with regulatory requirements.
• Assist intake and provide administrative support to office, clinical, and marketing staff.
• Communicate professionally and effectively about coordination-of-care expectations.
• Educate staff about and enforce deadlines, schedule updates, and workflow requirements.
• Support office workflow by cross-training in medical records, intake, and other administrative tasks.

Benefits

• Competitive wage of $24–$30 per hour, depending on experience.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off, including vacation, sick leave, and paid holidays.
• Company-paid life and AD&D insurance.
• Tuition reimbursement.
• Employee referral bonus program.
• Health and flexible spending accounts (HSA/FSA).
• Employee Assistance Program (EAP).
• Emergency fund access.
• Voluntary supplemental insurance options.
• Supportive, collaborative, and mission-driven team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed