Home Health Scheduling Coordinator

Pennant Group • Everett, WA

1d • $24 - $30 • Onsite

About The Position

Alpha Home Health & Hospice is hiring a full-time Home Health Scheduling Coordinator for its Everett, Washington office. This is an onsite position, not a remote role. The coordinator maintains effective staffing and scheduling solutions, serves as the primary responder to inbound calls and inquiries, and provides administrative support to office, clinical, intake, and marketing teams. The position works Monday through Friday, 8:30 a.m. to 5 p.m., and requires collaboration with contract, clinical, and office staff to support care coordination, customer service, regulatory compliance, and office workflow.

Requirements

• At least 1–2 years of medical scheduling experience.
• Demonstrate cooperation and provide excellent customer service.
• Ability to multitask and stay on task in a fast-paced office.
• Excellent team-oriented verbal and written communication skills.

Nice To Haves

• Home health and/or hospice agency experience is strongly preferred.
• Experience with Home Care Home Base is strongly preferred.

Responsibilities

• Maintain staff demographics, skill sets, availability, and productivity levels to ensure effective staffing and scheduling solutions.
• Collaborate with contract, clinical, and office staff and foster positive working relationships.
• Serve as the primary responder to inbound calls and inquiries.
• Provide customer service to patients, referral sources, and community contacts.
• Maintain daily workflow and ensure compliance with regulatory requirements.
• Assist intake and provide administrative support to office, clinical, and marketing staff.
• Communicate professionally and effectively about coordination-of-care expectations.
• Educate staff about and enforce deadlines, schedule updates, and workflow requirements.
• Support office workflow by cross-training in medical records, intake, and other administrative tasks.

Benefits

• Competitive wage of $24–$30 per hour, depending on experience.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid vacation, sick leave, and holidays.
• Company-paid life and AD&D insurance.
• Tuition reimbursement.
• Employee referral bonus program.
• Health and flexible spending accounts (HSA/FSA).
• Employee Assistance Program (EAP).
• Emergency fund access.
• Voluntary supplemental insurance options.
• Supportive, collaborative, mission-driven team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed