Home Health Scheduler

Greater Milwaukee • New Berlin, WI

8d • Onsite

About The Position

We are seeking a dedicated Home Health Scheduler to manage the scheduling of home care cases, both current and prospective. This role involves proactive problem-solving to address staffing changes and maintaining accurate scheduling data. The position requires excellent organizational and communication skills, with a proficiency in Microsoft Office Suite. Experience in staffing/scheduling within a 24/7 operation is preferred, as is knowledge of home care scheduling software.

Requirements

• Strong organizational, time management and problem-solving skills
• Excellent interpersonal and telephone skills
• Ability to communicate clearly and respectively, both verbally and in writing
• Proficient in Microsoft Office Suite
• Works well independently, as well as in a team-oriented environment
• Must be at least 18 years old
• Own Reliable Vehicle
• Auto Insurance

Nice To Haves

• Prefer minimum 1-year staffing/scheduling experience in home care, hospitality, hospital, or similar industries with 24/7 operation
• Prefer non-medical in-home care and/or home health experience
• Working knowledge of Clear Care or similar home care scheduling software

Responsibilities

• Schedules all home care cases, current and prospective
• Proactively resolves staffing issues as a result of changes to client or Caregiver’s schedules
• Records and maintains detailed data in scheduling logs and staffing calendars
• Maintains record of absences (approved and unapproved) of all agency field personnel
• Notifies management of all staffing problems, resolved and unresolved, in a timely manner
• Responsible for the currency and accuracy of the scheduling calendars
• May be responsible for interviewing and hiring new Caregivers and maintaining their files
• May be on-call outside of regular schedule which may include some evenings, weekend and holidays as assigned
• Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift
• Verifies time cards with schedules for payroll and billing
• Processes clock ins and clock outs, and records data for payroll processing
• Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed