Scheduler - Home Health / Home Infusion

BrightSpring Health Services • Chicago, IL

1d • Onsite

About The Position

The Scheduler coordinates and schedules nursing visits for Amerita and subcontracted agencies, approves submitted nursing documentation, creates nursing delivery tickets, tracks Plans of Treatment, and manages subcontractor authorizations and invoices. The role works with field nurses, patients, providers, and internal teams to support home health and home infusion services.

This position is based onsite at 10204 Werch Drive, Suite 301, Woodridge, Illinois, and may become hybrid remote after six months. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m.; hours may vary. The Scheduler may also assist the branch with weekend on-call duty. The role has no supervisory responsibilities.

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company providing complex pharmaceutical products and clinical services to patients outside the hospital. Its stated vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider.

Requirements

• High school diploma, GED, or equivalent.
• Basic knowledge and experience in home care preferred.
• Good organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to perform constant sitting, standing, walking, reaching, and keyboard typing with fingers; occasional crouching, stooping, and bending; and pushing, pulling, lifting, and carrying 10–30 pounds.

Nice To Haves

• Basic knowledge and experience in home care.

Responsibilities

• Coordinate and track regularly scheduled Amerita nursing visits for field and AIS.
• Secure a home health agency for patient visits when an Amerita nurse is unable to provide nursing.
• Communicate patient demographics and the most recent infusion orders to field nurses.
• Alert field nurses to changes or updates to infusion orders.
• Communicate new patient assignments and primary nursing assignments from the Nurse Manager to field staff.
• Confirm authorizations and reauthorizations for nursing visits are secured as needed.
• Provide infusion treatment plans to treating providers and maintain a communication log.
• Track outside agency visits by month.
• Contact outside agencies for nursing notes, statements, and invoices as needed.
• Maintain files of credentials and insurance documents for outside agencies.
• Collaborate with Intake, Sales, and Pharmacy staff to schedule visits and orders.
• Review and approve nursing notes in Alayacare or applicable documentation software.
• Review and approve subcontractor billing.
• Triage calls from patients, providers, and internal partners regarding scheduled nursing visits.
• Assign patient risk codes for all new patients.
• Assist the branch with weekend on-call duty.

Benefits

• Medical, dental, and vision benefits
• HSA and FSA savings accounts
• Paid time off and holidays
• 401(k) retirement plan with employer match
• Tuition reimbursement
• Company-paid life and AD&D insurance
• Short-term and long-term disability coverage
• Supplemental accident, critical illness, and hospital indemnity coverage
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED