Scheduler - Home Health / Home Infusion

Amerita•Chicago, IL
•$22 - $26•Onsite

About The Position

The Scheduler coordinates and schedules Amerita and subcontracted agency nursing visits, approves submitted nursing documents, creates nursing delivery tickets, tracks Plans of Treatment, and manages subcontracted agency authorizations and invoices. The role supports home health and home infusion services by coordinating with patients, field nurses, providers, outside agencies, Intake, Sales, and Pharmacy staff. This is an on-site position in Woodridge, Illinois, with the possibility of becoming hybrid remote after six months. The usual schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., though hours may vary. The position may also assist the branch with weekend on-call duty. The role has no supervisory responsibility.

Requirements

  • High school diploma, GED, or equivalent.
  • Good organizational and time management skills.
  • Excellent verbal and written communication skills.
  • Ability to perform work requiring constant sitting, standing, walking, reaching, and typing on a keyboard with fingers; occasional crouching, stooping, and bending; and pushing, pulling, lifting, and carrying 10–30 pounds.

Nice To Haves

  • Basic knowledge and experience in home care.

Responsibilities

  • Coordinate and track regularly scheduled Amerita nursing visits for field and AIS.
  • Secure a home health agency for patient visits when an Amerita nurse is unable to provide nursing.
  • Communicate patient demographics and the most recent infusion orders to field nurses.
  • Alert field nurses to changes or updates to infusion orders.
  • Communicate assignments of new patients and primary nursing from the Nurse Manager to field staff.
  • Confirm that authorizations and reauthorizations for nursing visits are secured as needed.
  • Provide infusion treatment plans to treating providers and maintain a communication log.
  • Track outside agency visits by month.
  • Contact outside agencies for nursing notes, statements, and invoices as needed.
  • Maintain files of credentials and insurance documents for outside agencies.
  • Collaborate with Intake, Sales, and Pharmacy staff to schedule visits and orders.
  • Review and approve nursing notes in Alayacare or applicable documentation software.
  • Review and approve subcontract billing.
  • Triage calls from patients, providers, and internal partners regarding scheduled nursing visits.
  • Assign patient risk codes for all new patients.
  • Assist the branch with weekend on-call duty.

Benefits

  • Medical, dental, and vision benefits.
  • HSA and FSA savings accounts.
  • Paid time off and holidays.
  • 401(k) retirement plan with employer match.
  • Tuition reimbursement.
  • Company-paid life and AD&D insurance.
  • Short-term and long-term disability coverage.
  • Supplemental accident, critical illness, and hospital indemnity insurance.
  • Employee discounts.
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