Scheduler - Home Health / Home Infusion

BrightSpring Health Services•Salt Lake City, UT
•Hybrid

About The Position

The Scheduler coordinates and schedules nursing visits for Amerita and subcontracted agencies. The role approves nursing documentation, creates nursing delivery tickets, tracks Plans of Treatment, and manages subcontractor authorizations and invoices. The Scheduler works with field nurses, outside agencies, providers, and internal teams to support scheduled infusion care and patient needs. Amerita is a specialty infusion company and an affiliate of BrightSpring Health Services. It provides complex pharmaceutical products and clinical services to patients outside the hospital, combining the efficiencies of a large organization with the flexibility and responsiveness of a local provider. This is a hybrid position based in Salt Lake City, Utah. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with weekend on-call duty.

Requirements

  • High school diploma, GED, or equivalent.
  • Good organizational and time-management skills.
  • Excellent verbal and written communication skills.
  • Ability to perform the role's physical activities, including constant sitting, standing, walking, reaching, and keyboard typing; occasional crouching, stooping, and bending; and pushing, pulling, lifting, or carrying 10–30 pounds.

Nice To Haves

  • Basic knowledge of and experience in home care.

Responsibilities

  • Coordinate and track regularly scheduled Amerita nursing visits for field and AIS.
  • Secure a home health agency for patient visits when an Amerita nurse is unavailable.
  • Communicate patient demographics and current infusion orders to field nurses, and notify them of order changes or updates.
  • Communicate new patient assignments and primary nursing assignments from the Nurse Manager to field staff.
  • Confirm that authorizations and reauthorizations for nursing visits are secured as needed.
  • Provide infusion treatment plans to treating providers and maintain a communication log.
  • Track outside-agency visits by month and request nursing notes, statements, and invoices as needed.
  • Maintain credential and insurance document files for outside agencies.
  • Collaborate with Intake, Sales, and Pharmacy staff to schedule visits and orders.
  • Review and approve nursing notes in Alayacare or applicable documentation software.
  • Review and approve subcontractor billing.
  • Triage calls from patients, providers, and internal partners regarding scheduled nursing visits.
  • Assign patient risk codes for all new patients.
  • Assist the branch with weekend on-call duty.

Benefits

  • Medical, dental, and vision benefits
  • HSA and FSA savings accounts
  • Paid time off and holidays
  • 401(k) retirement plan with employer match
  • Tuition reimbursement
  • Company-paid life and AD&D insurance
  • Short-term and long-term disability coverage
  • Supplemental accident, critical illness, and hospital indemnity insurance
  • Employee discounts
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