Home Health Scheduler

Always Best Care Senior Services - Greater Milwaukee • New Berlin, TX

4d • Onsite

About The Position

We are seeking a dedicated Home Health Scheduler to manage scheduling for home care cases. This role involves proactive problem-solving for staffing issues, maintaining accurate records, and ensuring the smooth operation of our scheduling system. The position offers both full-time and part-time opportunities with varying schedules, including on-call responsibilities.

Requirements

• Strong organizational, time management and problem-solving skills
• Excellent interpersonal and telephone skills
• Ability to communicate clearly and respectively, both verbally and in writing
• Proficient in Microsoft Office Suite
• Works well independently, as well as in a team-oriented environment
• Must be at least 18 years old
• Own Reliable Vehicle
• Auto Insurance

Nice To Haves

• Minimum 1-year staffing/scheduling experience in home care, hospitality, hospital, or similar industries with 24/7 operation
• Non-medical in-home care and/or home health experience
• Working knowledge of Clear Care or similar home care scheduling software

Responsibilities

• Schedules all home care cases, current and prospective
• Proactively resolves staffing issues as a result of changes to client or Caregiver’s schedules
• Records and maintains detailed data in scheduling logs and staffing calendars
• Maintains record of absences (approved and unapproved) of all agency field personnel
• Notifies management of all staffing problems, resolved and unresolved, in a timely manner
• Responsible for the currency and accuracy of the scheduling calendars
• May be responsible for interviewing and hiring new Caregivers and maintaining their files
• May be on-call outside of regular schedule which may include some evenings, weekend and holidays as assigned
• Documents all occurrences during on-call shift and communicates change to the scheduling team via verbal and/or written communication after the end of each on-call shift
• Verifies time cards with schedules for payroll and billing
• Processes clock ins and clock outs, and records data for payroll processing
• Maintains and respects confidentiality of client, employee, and agency information to ensure privacy is protected

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed