Home Health Pre Admission Coordinator (LPN)

Elara Caring•Boston, MA

2d•$32 - $36

About The Position

The Home Health Pre-Admission Coordinator (LPN) manages pending admissions for an assigned territory and works with intake, account executives, referring facilities, providers, and branch clinicians to keep referrals moving and prepare for timely home health care. The coordinator reviews referrals after payer verification, checks patient records and required clinical and billing details, follows up on upcoming surgeries and facility discharges, obtains final discharge orders, and documents updates. Missing items are escalated promptly, and leadership approval is obtained when a referral needs to proceed with outstanding items. The role verifies the provider who will follow the patient and sign orders, confirms provider contact information and Medicare enrollment in PECOS, and obtains verbal start-of-care orders when needed. It also requests recent history and physical documentation and checks that the face-to-face encounter is scheduled before start of care or that completed documentation supports the primary focus of care. The coordinator identifies copays, workers’ compensation issues, and other coverage questions for follow-up; makes or confirms welcome calls; answers questions within scope; and communicates next steps. The position follows privacy, regulatory, and company requirements and provides direct patient care as needed. This is a full-time, Monday-through-Friday position with hours of 8 a.m. to 5 p.m. Home health experience and hands-on experience with the Homecare Homebase (HCHB) EMR are required.

Requirements

Graduate from an accredited nursing program.
Hold a current Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) license in Massachusetts.
Have home health experience.
Have hands-on experience with the Homecare Homebase (HCHB) EMR.
Demonstrate strong organization and follow-through, including the ability to prioritize multiple pending referrals and know when to escalate.
Have clear, compassionate communication skills and the ability to advocate for patients, manage expectations, and resolve concerns.
Have intermediate Microsoft Office skills and the ability to learn systems such as Homecare Homebase (HCHB) and Workday.
Have a valid driver’s license, auto insurance, and reliable transportation.
Be able to sit, stand, bend, lift, and move intermittently and lift 50–100 pounds.

Responsibilities

Manage pending admissions for an assigned territory and coordinate with intake, account executives, referring facilities, providers, and branch clinicians.
Review referrals for accuracy and completeness after payer verification, including patient identity and required clinical and billing information.
Follow up on upcoming surgeries and facility discharges, obtain final discharge orders, document updates, and promptly escalate missing items.
Obtain leadership approval when a referral needs to move forward with items still open.
Verify the provider who will follow the patient and sign orders, confirm provider contact information and Medicare enrollment in PECOS, and obtain verbal start-of-care orders when needed.
Request recent history and physical documentation and confirm or review face-to-face encounter documentation to ensure the diagnosis supports the primary focus of care.
Identify copays, workers’ compensation issues, and other insurance or coverage concerns and route them for follow-up.
Make welcome calls or confirm they were completed, answer questions within scope, and communicate next steps to patients.
Follow privacy, regulatory, and company requirements and provide direct patient care as needed.