Home Health Pre Admission Coordinator (LPN)

Elara Caring•Boston, MA

21h

About The Position

Elara Caring is hiring a full-time Home Health Pre Admission Coordinator (LPN) to manage pending home health admissions for an assigned territory. The coordinator works with intake, account executives, referring facilities, providers, and branch clinicians to identify and resolve gaps before a patient’s first home health visit. The role includes reviewing referrals after payer verification, following up on upcoming surgeries and facility discharges, confirming providers and orders, checking clinical documentation, escalating insurance and billing questions, and helping patients understand next steps. The coordinator follows privacy, regulatory, and company requirements and provides direct patient care as needed. The schedule is Monday through Friday, 8 a.m. to 5 p.m. Home health experience and hands-on experience with the Homecare Homebase (HCHB) EMR are required. The role requires an accredited nursing program graduation and a current Massachusetts LPN or LVN license, reliable transportation, and the ability to intermittently sit, stand, bend, lift, and move, including lifting 50–100 pounds.

Requirements

Graduation from an accredited nursing program.
Current Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) license in Massachusetts.
Home health experience.
Hands-on experience with the Homecare Homebase (HCHB) EMR.
Strong organization and follow-through, with the ability to prioritize several pending referrals and know when to escalate.
Clear, compassionate communication and the ability to advocate for patients, manage expectations, and resolve concerns.
Intermediate Microsoft Office skills and ability to learn systems such as Homecare Homebase (HCHB) and Workday.
Valid driver’s license, auto insurance, and reliable transportation.
Ability to sit, stand, bend, lift, and move intermittently, and lift 50–100 pounds.

Responsibilities

Review referrals for accuracy and completeness after payer verification, including intake notes, patient identity, and required clinical and billing information.
Follow up on upcoming surgeries and facility discharges, obtain final discharge orders, and document updates.
Escalate missing referral items promptly and obtain leadership approval when a referral must proceed with items still open.
Verify the provider who will follow the patient and sign orders; confirm provider contact information and Medicare enrollment in PECOS; obtain verbal start-of-care orders when needed.
Request the most recent history and physical (H&P), confirm that the face-to-face encounter is scheduled before start of care, and review completed documentation to ensure the diagnosis supports the primary focus of care.
Identify copays, workers’ compensation issues, and other coverage concerns and route them to the appropriate team member.
Make or confirm completion of the welcome call, answer questions within scope, and communicate next steps to patients.
Follow privacy, regulatory, and company requirements and provide direct patient care as needed.