Home Health Office Assistant/Scheduler
Vicar's Landing•Ponte Vedra Beach, FL
•Onsite
About The Position
Vicar’s Landing Home Health is hiring a Home Health Office Assistant for a blended role combining administrative support for the Home Health Agency with direct client support. The position supports office operations, caregiver scheduling, client coordination, and care needs, helping ensure smooth operations and quality service. The work involves assisting seniors with daily activities, companionship, household tasks, and health-related support while maintaining client confidentiality and following established care plans.
Requirements
- High school diploma or equivalent.
- Current Home Health Aide (HHA) or Certified Nursing Assistant (CNA) certification.
- Excellent verbal and written communication skills.
- Strong organizational and time-management abilities.
- Ability to maintain professionalism and confidentiality.
- Strong customer service skills and attention to detail.
Nice To Haves
- Previous administrative or office support experience, preferably in healthcare.
- Experience with Microsoft Word, Excel, and Outlook.
- Familiarity with medical terminology and healthcare documentation.
- Experience working with seniors or in a home health environment.
Responsibilities
- Answer and direct phone calls, take messages, and assist visitors with questions and inquiries.
- Manage incoming and outgoing mail, faxes, and office communications.
- Maintain organized physical and electronic files and records.
- Assist with data entry, documentation, and record keeping.
- Support caregiver scheduling and coordination.
- Assist with client intake processes and onboarding.
- Schedule client appointments and coordinate service visits with caregivers.
- Maintain client confidentiality and adhere to HIPAA requirements.
- Assist clients with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs), including bathing, dressing, grooming, toileting, mobility, and transfers.
- Provide companionship, emotional support, and meaningful social interaction; encourage activities and conversations that promote well-being.
- Assist with meal preparation, light housekeeping, laundry, and other household support needs.
- Monitor and report changes in client condition, including vital signs.
- Follow established care plans and support home exercise programs.
- Assist with medication reminders and help maintain a safe home environment.
Benefits
- Holiday bonus opportunities.
- Scholarship and career advancement programs.
- Free daily meals.
- Ongoing training and professional development opportunities.
- Health, dental, and vision coverage.
- Retirement savings plan.
- Paid time off.
- A supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
