Home Health Consultant

Residential Home Health and Residential Hospice•Lancaster, PA

About The Position

Residential Home Health and Hospice is seeking a Home Health Consultant to partner with field staff and leaders in a team-based care environment and support the patients served. The role focuses on maintaining and developing referral relationships, educating referral sources about the organization’s Home Health, Journey, Palliative, and Hospice services, and coordinating communication between referral sources and internal clinical operations. The consultant works with Marketing, the Agency Administrator, and Clinical Management to align demand for clinical care with capacity while protecting quality of care. The position covers Lancaster, Lebanon, and York, Pennsylvania.

Requirements

Associate degree.
Valid Pennsylvania driver’s license.
Understanding of federal and state laws pertaining to home health marketing.
Commitment to providing the highest level of customer service to referral sources.

Nice To Haves

Bachelor’s degree preferred.
One year of healthcare marketing experience preferred.

Responsibilities

Maintain relationships with existing referral sources.
Prospect for new referral sources based on the Agency’s scope of service.
Work with Marketing, the Agency Administrator, and Clinical Management to align demand for clinical care with capacity and ensure care quality is not compromised.
Educate referral sources—including hospitals, skilled nursing facilities, assisted living facilities, independent living facilities, and physicians—about Home Health, Journey, Palliative, and Hospice offerings.
Provide referral sources with timely follow-up on patient statuses.
Coordinate patient care by communicating clearly and effectively with referral sources and the internal clinical operations team.
Assist with collecting orders and face-to-face encounter documentation when necessary.
Ensure compliance with federal and state laws pertaining to home health marketing, alongside marketing staff.