Home Health Care Consultant

Compassus•Jacksonville, FL

About The Position

The Home Health Care Consultant models Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation; promotes the Compassus philosophy using the 6 Pillars of Success; upholds the Code of Ethical Conduct; and fosters positive working relationships across the company and with external stakeholders. Under the direction of the Home Health Area Market Executive and Growth Director, the consultant sources admissions through direct community contacts and educates healthcare providers and the general public about the home health program. The consultant provides information about home health services, develops and carries out territory-focused outreach, maintains market and competitor information, and works with clinical and growth colleagues to support referral sources and a balanced admissions mix. The role also includes community and organizational participation to promote professional growth and understanding of home health care. The position requires travel and a flexible schedule that may include nights and weekends.

Requirements

A combination of education and experience will be considered.
Ability to perform basic mathematical calculations and compute rates, ratios, and percentages.
Ability to read, analyze, and interpret business and professional materials, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions.
Strong written and verbal communication skills.
Ability to understand, read, write, and speak English.
Ability to articulate and embrace hospice philosophy.
Strong organizational and time management skills.
Ability to work a flexible schedule that includes nights and weekends.
Ability to travel.
Proficiency in skills related to public relations and marketing.
Ability to work independently in managing assigned responsibilities.
Ability to maintain relationships with referral sources and ensure their needs, as well as the needs of patients, families, and support staff, are met.
Regular standing, walking, and manual dexterity; ability to lift and move objects up to 25 pounds; visual ability for close and distance vision, color and peripheral vision, depth perception, and focus adjustment.

Nice To Haves

Bachelor's degree in Marketing, Business, or a health-related field.
One to two years of related experience.
Experience in healthcare marketing.
Strong negotiation skills.

Responsibilities

Provide accurate information about home health services in response to inquiries from healthcare providers and the general public.
Collaborate with the Home Health Area Market Executive and Director of Growth to create a development plan for educating healthcare providers and the public about the Home Health Program's benefits.
Maintain current information about the market area, competitors, and marketing strategies.
Maintain an organized approach to territory management.
Provide excellent service to the community while ensuring a balanced and sustainable mix of admissions.
Prepare and conduct calls and presentations to potential referral sources.
Participate in strategic planning and territory analysis in conjunction with the Home Health agency business plan.
Coordinate with clinical management staff to plan in-services and presentations and address issues with referral sources.
Participate in community and organizational programs as requested to promote professional growth and understanding of Home Health care.
Perform other duties as assigned.