Home Health Collections Associate

BAYADA Home Health Care•Pennsauken Township, NJ

13h•$20 - $26•Remote

About The Position

BAYADA Home Health Care is hiring a Healthcare Medical Collections Associate for its Home Health Reimbursement Services office. This remote position requires the ability to work Eastern Standard Time hours. The associate manages accounts receivable for assigned payor organizations, businesses, or clients, working to secure timely and compliant payment for services. The role includes denial management, claim research and follow-up, account adjustments, appeals, and communication with internal teams and payors. The position offers compensation of $20–$26 per hour depending on experience, plus a quarterly bonus of $500–$2,000 depending on experience and role. The schedule is Monday through Friday, with no weekends or holidays required.

Requirements

At least one year of healthcare collections or accounts receivable experience.
Collections experience.
Intermediate experience with Microsoft Excel.
Competence in basic PC skills required to perform job functions.
Demonstrated strong interpersonal skills.
Demonstrated record of goal achievement.
Ability to work Eastern Standard Time hours.

Nice To Haves

A degree is preferred; a combination of education and experience may be used in lieu of a degree.
Experience with HCHB is preferred.
Prior healthcare and home care experience is a plus.

Responsibilities

Manage a dedicated accounts receivable portfolio for select payor organizations, external businesses, or clients to ensure timely payment.
Follow up on denied claims and conduct root-cause analysis to identify ways to prevent claim denials.
Process balance transfers, adjustment requests, refunds, and corrected claims as part of accounts receivable management.
Complete administrative appeals and escalate outstanding claim issues with payor organizations.
Communicate accounts receivable status and provide internal customers at service office locations with updates on outstanding accounts receivable, bad-debt risk, and requests needed to secure payment.
Coordinate requests for additional data or workflow between internal revenue cycle departments to support claim payment.
Communicate and escalate accounts receivable trends to the immediate supervisor, director, and management teams to support timely and compliant payment for services.
Review, document, and communicate claim-processing or related changes initiated by payor organizations.
Use multiple practice management systems, claim clearinghouse solutions, and payor websites to research claims and complete required workflows.
Meet or exceed established performance goals.