Home Health and Hospice Office Manager

Advanced Home Health & Hospice of Northern Nevada•Reno, NV

2d•Onsite

About The Position

A Home Health and Hospice Office Managers ensures that services provided to patients will be reimbursed, handles the majority of back-office duties, and manages any assistants on staff.

Requirements

Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
Knowledge in Microsoft Office Suite
Excellent communication, organization, and follow-up skills
Ability to handle multiple assignments simultaneously
Attention to detail and the ability to work independently
A minimum of 2+ years medical office experience required
2+ years of Home Health or Hospice experience required

Responsibilities

Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
Complete intake of new patient admissions in EHR software and schedule initial care visits
Ensure all physician orders are sent, signed, and returned within allotted time
Ability to read, research, and route correspondence to appropriate parties
Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
Responsible for completing all necessary steps in claim filing prior to submission by corporate office
Effectively communicate with all staff to ensure above steps are timely
Assist Administrator with all other facets of the office such as payables, payroll, HR, etc.
Efficiently collect and analyze information
Operate and manage multi-line phone system
Weekly bank deposits
Establishing and maintaining positive working relationships with co-workers
Support Advanced Home Health and Hospice culture by promoting “Friendly, Positive, and Focused on Excellence"
All other duties as assigned