Administrator - Home Health and Hospice
About The Position
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This Administrator role is responsible for the overall leadership and management of either a home health or hospice agency, including meeting established goals and outcomes, ensuring regulatory and organizational compliance, directing and coordinating work, and ensuring financial and operational stability. The role may also involve coordinating sales and marketing for the agency and optimizing customer service and satisfaction. This position is characterized by a larger size, scope, or complexity within the organization. Sanford Health is headquartered in Sioux Falls, South Dakota, has 53,000 employees, and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers, and nearly 1,500 active clinical trials and studies. Good Samaritan, a part of Sanford Health, is one of the nation’s largest nonprofit providers of senior care and services, serving 10,000 seniors and offering a full continuum of care, including 37 home health and hospice agencies.
Requirements
- Bachelor’s degree in healthcare administration, nursing or related field
- Five years' experience in a home health, hospice or relevant healthcare setting
- Previous leadership experience and healthcare experience
- Licensure for state of practice
- Current valid driver’s license
- Must meet all medical guidelines for Sanford Health Category II drivers
Nice To Haves
- Master’s degree
- Previous leadership experience in a home health or hospice agency
Responsibilities
- Overall leadership and management of either a home health or hospice agency
- Meeting established goals and outcomes
- Ensuring regulatory and organizational compliance
- Directing and coordinating work and financial and operational stability
- Coordinating sales and marketing for the agency
- Optimizing customer service and satisfaction
- Creates and maintains a culture of safety for employees and clients
- Responsible for ensuring a quality assurance performance improvement (QAPI) program is established
- Proactively communicates any necessary changes, issues and/or concerns to clients, families and staff
- Responds quickly and openly to clients' needs and ensures they are being met
- Ensures staff are educated on current clinical information and are trained on clinical practices
- Holds self and team accountable to achieve and sustain desired outcomes, such as regulatory compliance, operational budgets and staff and client engagement
- Ensures HIPAA compliance, and assures client rights are protected and communicated to clients and families
- Effectively initiates, directs and coordinates all projects as assigned
- Expresses ideas and direction clearly, concisely and effectively
- Provides supervision, coaching and mentoring based on staff needs
- Ensures proper staffing and supervision of staff during all service hours
- Follows up thoroughly and consistently
- Addresses staff issues, budget considerations, employee satisfaction and safety concerns
- Coordinates data collection and ensures reports are completed and sent to the appropriate governing body
- Maintains agency compliance with legal, regulatory and accreditation requirements
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
