Strong Communicators Needed for An Airbnb Luxe Home Consultant Project - Maui, US

Lifted, an Upwork Company™•Wailuku, HI
•$75 - $90•Onsite

About The Position

Join the program supporting Airbnb’s Luxe offering as a Home Consultant, helping uphold the quality and hospitality standards expected of luxury homes. As part of a Managed Services program, you will conduct in-person home assessments, document property conditions, take photos, and provide detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with timing varying according to property size. The project operates on an as-needed basis, so assignment volume can fluctuate and is not guaranteed. Compensation is paid per assignment. Candidates propose a rate for reviewing and submitting a report for a one-bedroom home; average regional base rates are generally $75–$90. The rate increases by $5 for each additional bedroom, up to the rate for an eight-bedroom home. Consultants also receive travel compensation for each day they conduct an assessment, at a predetermined rate based on their distance from the assigned zone’s center. Travel compensation ranges from $5 to $92. Further travel compensation details and procedures are shared before offers are extended.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet suitable for completing reports and uploading photos.
  • Have excellent communication skills.
  • Demonstrate strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within a one-hour driving distance of the job-post location being applied for.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field; this is preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports using independent expert evaluation, provided guidelines, and templates.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time following each consultation.
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