Sacramento, California, US - Strong Communicators Needed for Airbnb Luxe Home Consultant Project

Lifted, an Upwork Company™•Sacramento, CA
•$75 - $90•Onsite

About The Position

Join the program supporting Airbnb’s Luxe offering as a Home Consultant, helping uphold the quality and hospitality standards expected of luxury homes. As part of the Managed Services program, you will conduct in-person home assessments, document property conditions, take photos, and submit detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with duration varying by property size. This project operates on an as-needed basis. Assignment volume may fluctuate, is not guaranteed, and depends on operational demand and market needs. Compensation is per assignment: candidates propose a base rate for a report on a one-bedroom home, with average regional base rates generally between $75 and $90. An additional $5 is added for each additional bedroom, up to the eight-bedroom rate. Consultants also receive travel compensation for each assessment day, based on distance to the assessment location. Details about travel compensation and related requirements and procedures are shared with candidates before offers are extended.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet suitable for completing reports and uploading photos.
  • Have excellent communication skills and strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within a one-hour drive of the job-post location being applied for.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field; preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports using provided guidelines and templates, based on an independent expert evaluation of each property.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time after each consultation.
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