About The Position

Join the program supporting Airbnb’s Luxe program as a Home Consultant, helping uphold the quality and hospitality standards expected of luxury homes in Airbnb’s Luxe offering. As part of the Managed Services program, you will conduct in-person home assessments, document property conditions, capture photos, and provide detailed evaluation reports for the luxury quality review process. Consultations typically take approximately two hours, with the duration varying based on property size. This is an as-needed project. Assignment volume may fluctuate and is not guaranteed; activity levels will depend on operational demand and market needs. Compensation is per assignment, with candidates proposing a base rate for reviewing and submitting a report for a one-bedroom home. The regional average base rate is generally $75–$90 for a one-bedroom property, with an additional $5 for each additional bedroom up to eight bedrooms. Travel compensation is also provided for each day an assessment is conducted, at a predetermined rate based on the consultant’s distance from the center of the assigned zone. Travel compensation ranges from $5 to $92. Additional information about travel compensation, requirements, and procedures will be shared before offers are extended.

Requirements

  • Have a flexible schedule.
  • Have reliable transportation and be willing to travel to assigned locations.
  • Own a phone or tablet that can be used to complete reports and upload photos.
  • Have strong communication skills.
  • Have strong attention to detail.
  • Be proficient in written and spoken English.
  • Be comfortable with technology and able to complete reports using a stable internet connection.
  • Be located within one hour’s driving distance of the job-post location.

Nice To Haves

  • Background in hospitality, customer service, interior design, real estate, or a related field; preferred but not required.

Responsibilities

  • Conduct in-person, onsite home consultations and property evaluations.
  • Capture high-quality photos and document property conditions.
  • Complete structured assessment reports based on independent expert evaluations and provided guidelines and templates.
  • Maintain professional and responsive communication and interactions with Hosts.
  • Coordinate scheduling and availability through MediaBox and email.
  • Submit reports accurately and on time after each consultation.
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