Home Care Office Manager - Towanda

Independent Home Health • Towanda, PA

13d • Onsite

About The Position

The Home Care Office Manager oversees day-to-day administrative operations of the Towanda office and supports clients, caregivers, and office staff while coordinating the delivery of home care services. The position provides leadership and oversight to the Recruiter, Scheduler, and Caregiver Supervisor, promotes effective coordination across the team, and communicates operational needs and performance to leadership. The successful candidate is organized, dependable, compassionate, proactive, and client-focused, with strong communication, leadership, and problem-solving abilities. Experience in home care, healthcare administration, or a similar service-based environment is preferred.

Requirements

• Previous experience in office management, healthcare administration, scheduling, or a related field is preferred.
• Strong organizational, time-management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple responsibilities and work effectively in a fast-paced environment.
• Strong attention to detail and commitment to accurate documentation.
• Proficiency with computers, email, electronic documentation, and standard office software.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Demonstrated professionalism, accountability, and a client-focused approach.
• Leadership skills and ability to work independently while collaborating with a team.
• Proactive, solution-oriented, approachable, and committed to supporting caregivers and clients.
• Strong follow-through and willingness to step in wherever needed to support the team.

Nice To Haves

• Home care or healthcare industry experience is a plus.

Responsibilities

• Oversee day-to-day operations of the Towanda Home Care office, ensuring efficient workflows, effective communication, and high-quality service delivery.
• Provide leadership, direction, and oversight to the office team, including the Recruiter, Scheduler, and Caregiver Supervisor.
• Establish expectations, delegate responsibilities, monitor performance, and promote accountability across the team.
• Coordinate recruitment, caregiver scheduling, and caregiver supervision to maintain appropriate staffing levels and reliable client service.
• Conduct regular team meetings and provide ongoing guidance, support, and feedback to promote collaboration and professional development.
• Monitor operational priorities, identify challenges, and implement solutions to improve efficiency, staffing, caregiver retention, and client satisfaction.
• Coordinate office operations and communicate regularly with leadership regarding staffing, team performance, service delivery, and operational needs.
• Foster a positive, professional, and client-centered work environment supporting employees and people receiving home care services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed