Home Care Director

Buckner International•Dallas, TX

1d•Hybrid

About The Position

Buckner Home Care is seeking a Home Care Director to join its new home care service in Dallas, TX. This role will lead the daily operations and growth of the home care location, ensuring high-quality resident care, regulatory compliance, financial performance, employee development, and business growth. The Director will build strong relationships with residents, families, referral partners, and the community, while fostering a positive, high-performing team culture. The goal is to inspire happiness in the lives of others.

Requirements

Associates degree required.
Five or more years of leadership experience in home care, healthcare, senior services, staffing, operations, sales, marketing or a related field.
Success leading teams, managing operations and driving business growth.
Experience building referral relationships and supporting community outreach preferred.
Strong leadership, coaching, and team-building abilities.
Strong organizational, problem-solving, and decision-making skills.
Experience managing budgets and operational performance.
Understanding of business development, marketing, and customer service practices.
Commitment to serving seniors and supporting caregivers.
Valid driver’s license, acceptable driving record, and required insurance.
Ability to travel locally and regionally as needed.

Nice To Haves

Bachelor’s degree in Healthcare Administration, Business, Marketing, Communications, or a related field preferred.
Bilingual (English/Spanish) preferred but not required.
Experience with social media and digital marketing platforms.

Responsibilities

Direct and oversee the daily operations, budgets, and performance goals of the location.
Promote a positive, accountable, and collaborative work environment.
Monitor operational and financial performance to improve efficiency and profitability.
Oversee scheduling, billing, payroll, documentation, and administrative functions.
Support ongoing caregiver training and professional development.
Recruit, train, coach, and develop staff and caregivers.
Develop and implement strategies to grow referrals, clients, and market presence.
Build and maintain strong referral partnerships with hospitals, physicians, senior living communities, social workers, and other referral sources.
Participate in community events, networking opportunities, and outreach activities.
Leverage digital marketing, social media, and community engagement initiatives to strengthen brand awareness and market growth.
Track referral activity, marketing initiatives, and business development.
Partner with leadership on strategic growth initiatives.
Maintain accurate records and documentation.
Promote quality care, safety, and continuous improvement.
Build strong relationships with residents, families, caregivers and community partners.
Monitor resident satisfaction and caregiver retention and implement improvements as needed.