Home Care Coordinator

Epic • Brandywine, MD

11d

About The Position

The Home Care Coordinator coordinates client care services, caregiver scheduling, compliance monitoring, referral relationship management, and operational support to ensure high-quality service delivery. The role connects clients, caregivers, referral sources, and organizational leadership, supporting growth while maintaining regulatory compliance and quality standards. The coordinator works with the Director of Nursing, Recruiter, CEO, caregivers, clients, and referral partners to support the organization’s home healthcare services. The position also ensures caregivers use EPIC’s existing database structure as required by regulation and helps keep in-home care operations running smoothly.

Core hours are 8:30 a.m. to 4:30 p.m. Some weekend and extended weekday hours may be required, including during inclement weather. The daily job site is home-based/mobile, and the position requires 35% travel. This is a full-time, exempt position with compensation of $43,680 per year.

Requirements

• Associate degree in Healthcare Administration, Business Administration, Nursing, Human Services, or a related field preferred; an equivalent combination of education and experience may be considered.
• Minimum of 2 years of experience in home health care, healthcare coordination, scheduling, staffing, or healthcare operations preferred.
• Experience with caregiver management systems and electronic health record platforms preferred.
• Knowledge of home care regulations and compliance requirements preferred.
• Dependable automobile and clean driving record required.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, conflict-resolution, and critical-thinking skills.
• Proficiency in Microsoft Office Suite and healthcare database systems.
• Ability to maintain confidentiality and professionalism.
• Customer-service orientation and strong relationship-building skills.
• Detail-oriented, with auditing and documentation-review capabilities.
• Adaptability and flexibility in changing environments.
• Ability to collaborate across programs and departments and work effectively as part of a team.
• Ability to prioritize, multitask, and meet deadlines while complying with internal and external agency rules and regulations.
• Ability to take accountability for one's actions.
• Excellent presentation, negotiation, and relationship-building skills.
• Ability to work independently with minimal supervision and be self-motivated.

Nice To Haves

• Associate degree in Healthcare Administration, Business Administration, Nursing, Human Services, or a related field.
• At least 2 years of experience in home health care, healthcare coordination, scheduling, staffing, or healthcare operations.
• Experience with caregiver management systems and electronic health record platforms.
• Knowledge of home care regulations and compliance requirements.

Responsibilities

• Coordinate client care services and caregiver scheduling.
• Monitor compliance and support regulatory requirements and quality standards.
• Manage referral relationships and provide operational support.
• Serve as a link between clients, caregivers, referral sources, and leadership.
• Collaborate with the Director of Nursing, Recruiter, CEO, caregivers, clients, and referral partners.
• Ensure caregivers use EPIC’s existing database structure as required by regulation.
• Support the smooth operation of EPIC’s in-home care services.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree