Home Care Coordinator Supervisor

WelbeHealth • Riverside, CA

3d

About The Position

The Home Care Coordinator Supervisor supports WelbeHealth’s PACE program, which helps seniors remain in their homes and communities through comprehensive medical care and community-based services. Reporting to the Home Care Manager, this supervisor works closely with Home Care Coordinators and oversees their collaboration with the Home Services team, other organizations, and community members. The role provides coaching and mentorship, manages direct reports, coordinates assessments and meetings, and helps resolve complex concerns involving participants and Home Care Assistants.

Requirements

• Healthcare or medical licensure or equivalency, plus three years of additional professional experience.
• At least three years of case management or nursing experience in a home setting with a frail or elderly population.
• Obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter.

Nice To Haves

• Bachelor’s degree preferred.
• CPR and First Aid certification upon hire preferred.

Responsibilities

• Review and audit Participant Care Plans completed by Home Care Coordinators, coaching them on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena.
• Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment team, and attend weekly meetings.
• Manage direct reports, including hiring, training, supervising, and mentoring.
• Lead internal investigations involving conflicts, complex issues, or concerns between Home Care Assistants and participants; work with Human Resources to determine appropriate resolutions.
• Lead daily meetings with Home Care Coordinators to discuss pending assessments and hospitalizations.
• Conduct check-in sessions with Home Care Coordinators to review cases, coach them on quality conversations, and help develop possible solutions for participants’ needs in interdisciplinary team meetings.

Benefits

• Medical, dental, and vision insurance coverage.
• 17 days of personal time off (PTO).
• 12 annually observed holidays.
• 6 sick days.
• 401(k) savings plan with employer match.
• Bonus eligibility.
• Additional benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed