Home Care Coordinator Supervisor
About The Position
The Home Care Coordinator Supervisor supports WelbeHealth’s PACE program, which helps seniors remain in their homes and communities through comprehensive medical care and community-based services. Reporting to the Home Care Manager, this supervisor works closely with Home Care Coordinators and oversees their collaboration with the Home Services team, other organizations, and community members. The role focuses on staff supervision and development, care-plan documentation quality and compliance, assessment and case-review coordination, and resolution of complex concerns involving participants and Home Care Assistants. WelbeHealth offers a base salary plus bonus and a total rewards package that includes healthcare coverage, a 401(k) match, paid time off, holidays, sick days, and additional benefits. Compensation is determined based on experience and relevant qualifications. Employees must provide proof of vaccination or a vaccine declination form before employment and follow applicable infection-control and PPE standards.
Requirements
- Healthcare or medical licensure or equivalency, plus an additional three years of professional experience.
- At least three years of case management or nursing experience in a home setting with a frail or elderly population.
- Obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter.
Nice To Haves
- Bachelor’s degree preferred.
- CPR and First Aid certification upon hire preferred.
Responsibilities
- Review and audit Participant Care Plans completed by Home Care Coordinators, coaching them on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena.
- Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment team, and attend weekly meetings.
- Manage direct reports, including hiring, training, supervising, and mentoring.
- Lead internal investigations involving conflicts, complex issues, or concerns between Home Care Assistants and participants, working with Human Resources to determine appropriate resolutions.
- Lead daily meetings with Home Care Coordinators to discuss pending assessments and hospitalizations.
- Conduct check-in sessions and case reviews with Home Care Coordinators, coaching them on quality conversations and proposing possible solutions to participant needs in interdisciplinary team meetings.
Benefits
- Medical insurance coverage, including medical, dental, and vision.
- 17 days of personal time off (PTO).
- 12 observed holidays annually.
- 6 sick days.
- 401(k) savings plan with employer match.
- Bonus eligibility.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
