Home Care and Hospice Scheduler

Mid Michigan Home Health & Hospice • Flint Charter Township, MI

2h

About The Position

We are seeking a dependable, organized, and compassionate Home Care / Hospice Scheduler to coordinate caregiver and clinician schedules, help ensure patients receive timely and consistent care, and maintain effective communication among patients, families, caregivers, nurses, and office staff. This role is important to providing quality care while keeping daily operations running smoothly.

Requirements

• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving skills and ability to think quickly when schedules change.
• Comfort using computers, scheduling software, email, and Microsoft Office.
• Ability to work independently and as part of a team.
• Professional, dependable, detail-oriented, and compassionate.
• Understanding of patient confidentiality and HIPAA requirements.

Nice To Haves

• Previous experience in home care, hospice, healthcare scheduling, or staffing.
• Proactive in identifying and resolving scheduling conflicts.
• Flexible and able to adapt to changing daily priorities.

Responsibilities

• Coordinate and maintain daily schedules for home care aides, caregivers, nurses, and other clinical staff.
• Schedule new patient admissions, ongoing visits, evaluations, and recertification appointments.
• Fill open shifts and arrange coverage for call-offs, absences, and schedule changes.
• Communicate scheduling updates and changes to patients, families, caregivers, and clinical staff.
• Monitor schedules to ensure patients receive services according to their established plans of care.
• Respond promptly to scheduling needs, emergencies, and last-minute staffing changes.
• Maintain accurate scheduling records and update the scheduling system.
• Assist with tracking missed visits, late arrivals, and staffing coverage.
• Work with clinical leadership and administrative staff to address scheduling concerns.
• Provide excellent customer service with a professional and compassionate approach.
• Help ensure compliance with agency policies, procedures, and applicable healthcare regulations.

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Supportive and team-oriented work environment
• Opportunity for professional growth

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed