Home Attendant

Cascade County•Cascade County, MT

About The Position

The Home Attendant performs housekeeping, laundry, grocery and personal shopping, and related services for clients age 60 or older who are disabled, chronically ill, or cognitively impaired. The role may occasionally involve transporting clients to medical appointments and serving clients who have recently been released from a medical or care facility and have a short-term need for assistance. Other duties may be assigned as required. The position is in Cascade County’s Aging Services Department and pays $16.25 per hour. It is full-time with benefits and is open until filled. The successful applicant serves a six-month probationary period and undergoes a criminal background check; its results may disqualify an applicant from employment consideration.

Requirements

High school diploma, HSE, or GED.
Valid driver’s license issued by the State of Montana.
Ability to safely operate a motor vehicle and drive in all weather conditions.
Knowledge of housekeeping and cleaning standards and procedures, including use of a vacuum, mop, laundry machines, iron, and dishwasher.
Knowledge of laundry procedures, including washing, drying, ironing, and folding clothing.
Knowledge of confidentiality rules and standards, and safety, security, and emergency procedures.
Ability to assess client conditions and needs, observe and report changes, and manage time effectively.
Ability to maintain a compassionate and caring attitude toward disabled, chronically ill, or impaired individuals.
Ability to communicate and interact professionally, respectfully, and courteously with the public and coworkers, including individuals with diverse backgrounds or who may be challenging.
Ability to work independently and as a team member with minimal supervision, manage change and unexpected events, and exercise sound judgment in stressful situations.
Ability to read and interpret written information and client cues, and follow verbal and written instructions.
Ability to comply with HIPAA and other applicable confidentiality requirements.
Ability to handle cash and prepare receipts accurately.
Successful applicants must serve a six-month probationary period and undergo a criminal background check; the results may disqualify them from employment consideration.

Nice To Haves

Two years of experience in housekeeping services and/or assisting the senior population is preferred.

Responsibilities

Perform light housekeeping, including vacuuming, sweeping, mopping, dusting, changing bedding, cleaning toilets and showers or bathtubs, occasional cleanup of soiled debris, bathroom sanitizing, and dishwashing.
Perform extensive cleaning tasks, including defrosting freezers and cleaning refrigerators.
Wash, dry, fold, and iron clothing.
Transport and accompany clients on personal and grocery shopping trips, or shop for them.
Transport clients to and from medical and professional appointments.
Provide excellent customer service and maintain professional, effective working relationships with coworkers, management, clients, family members, business and medical professionals, and the public.
Observe clients’ physical and mental conditions through verbal and non-verbal cues and body language, and report changes in condition, behavior, or demeanor to the supervisor and/or family or caregiver while protecting confidential information.
Respond appropriately to emergencies and follow established safety, security, and emergency protocols.
Handle cash and prepare receipts accurately and in accordance with established policies and guidelines.
Maintain attendance and punctuality, follow instructions and established lines of authority, and complete work within established timelines.
Perform other duties as required or assigned.