Holiday Stock Associate, Amherst - Williams Sonoma

Williams-Sonoma • Amherst, NY

10d

About The Position

The Holiday Stock Associate receives shipments, maintains accurate inventory records, and keeps stockroom and off-site locations organized. The role supports the sales team by replenishing the sales floor after shipments and during recovery periods, and may assist on the sales floor during peak times. Associates are expected to provide excellent service to internal and external customers, follow company policies and stockroom procedures, and help minimize inventory loss. The position requires frequent mobility, operating scanning equipment and POS systems, and lifting and carrying merchandise using appropriate equipment and safety techniques. Full-time associates must have open availability to meet business needs. Part-time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; greater availability may be required to be scheduled for 20 or more hours per week.

Requirements

• High school diploma or equivalent preferred.
• One to two years of customer service experience preferred, along with stockroom or related work experience.
• Basic product knowledge preferred but not required.
• Effective time-management skills to execute multiple tasks simultaneously.
• Ability to remain mobile in the stockroom or on the sales floor for extended periods.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium-to-large items, weighing up to 100 pounds, using appropriate equipment and safety techniques.
• Ability to lift and mobilize medium-to-large items up to 75 pounds using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday).
• Weekend availability must be on two separate days; associates scheduled for 20 or more weekly hours require greater availability to meet business needs.

Nice To Haves

• Strong organizational skills and close attention to detail for maintaining accurate inventory records.
• Commitment to excellent customer service for internal and external customers.
• Team-oriented approach and willingness to help colleagues.
• Curiosity and creativity in finding ways to simplify processes and streamline work.
• Proven ability to achieve results independently and through teamwork.
• Proactive, hands-on approach to assigned tasks.

Responsibilities

• Receive shipments and scan merchandise as delivered.
• Ticket and stock merchandise in the stockroom or prepare it for immediate distribution to the sales floor.
• Provide supervisors with feedback about inventory levels and damaged merchandise.
• Organize stockroom merchandise by department and category, placing it on appropriate shelves or in off-site locations.
• Adjust stocking procedures to keep aisles and exits clear.
• Ensure merchandise is safely stored, properly ticketed, packaged, logged, and easy to locate for replenishment.
• Pack and log merchandise for customer deliveries as required.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Keep the stockroom clean, swept, and organized, including removing garbage and organizing supplies.
• Assist on the sales floor during peak times or as assigned.
• Complete daily agenda tasks or other assigned work, including store maintenance, lighting, and cleaning.
• Comply with company policies and procedures and follow stockroom procedures to minimize loss.
• Provide high standards of customer service to internal and external customers.
• Operate scanning equipment and POS systems as required.

Benefits

• Competitive compensation; anticipated pay is $17.00 per hour.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED