Holiday Cashier Associate, Amherst - Williams Sonoma

Williams-Sonoma • Amherst, NY

9d

About The Position

The Holiday Cashier Associate supports the store’s mission to enhance customers’ lives at home by providing upbeat, personalized service at the cash wrap. The role handles point-of-sale transactions, communicates product and promotion information, helps customers complete their purchases, and maintains the cash wrap area. Associates are expected to contribute to a respectful, customer-focused team environment and follow company policies and procedures. The posting describes both full-time and part-time scheduling expectations; it does not specify which schedule applies to this particular opening.

Requirements

• 1–2 years of experience in a customer service role.
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 lbs. using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.
• Part-time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; weekend availability must cover two separate days.
• Availability beyond the minimum is required to be scheduled for 20 or more hours weekly.
• High school diploma or equivalent preferred.

Nice To Haves

• A demonstrated ability to close sales and exceed goals.
• Entrepreneurial mindset and ability to think outside the box.
• Ability to build lasting customer relationships by capturing contacts, reconnecting, and promoting Williams-Sonoma, Inc. inspiration, events, services, brand credit card, and product launches.
• Ability to ask questions to understand customers’ personal style and needs.
• Ability to work in a team environment while also working independently and managing one’s own work.

Responsibilities

• Keep the store atmosphere lively and upbeat for customers and teammates.
• Serve multiple clients at the cash wrap and create positive impressions through personalized service.
• Accurately and efficiently process register and POS transactions, including sales, returns, and exchanges.
• Ensure merchandise is rung up and priced accurately, using appropriate price overrides when needed.
• Communicate product information, care, maintenance, timeframes, and delivery details to manage customer expectations.
• Affirm customers’ purchases and suggest additional merchandise that complements their selections.
• Inform clients of promotions that may affect their purchases.
• Share information and testimonials about products, in-store events, and workshops.
• Maintain the visual standards and supplies of the cash wrap area.
• Use available resources to help customers find what they want and resolve issues.
• Perform other duties assigned by management and comply with company policies and procedures.
• Foster an environment in which associates are treated fairly and with dignity and respect.

Benefits

• Competitive compensation package; anticipated pay is $17.00 per hour.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED