Holiday Sales Associate PT 20-29 hours

Samsonite•Garden City, NY

About The Position

As part of TUMI’s retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role calls for a strong commitment to client service and an understanding of—or passion for—the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers growth opportunities while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand.

Requirements

  • Strong sales and client experience, preferably in the luxury market.
  • Demonstrated success meeting sales goals and achieving KPIs.
  • Strong verbal and written communication skills, active listening, collaboration, and openness to feedback.
  • Integrity and the ability to lead by example.
  • Availability to work nights, weekends, mornings, and holidays as needed.
  • Ability to stand and move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder to complete job duties.
  • Commitment to client service and understanding of or passion for luxury, travel, fashion, and lifestyle markets.

Nice To Haves

  • Passion for the TUMI brand, its clients, lifestyle, and product assortment.
  • Experience in the luxury market.

Responsibilities

  • Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and client data capture.
  • Take pride in work, strive for excellence, and take responsibility for performance.
  • Foster teamwork by coaching, practicing skills with the store team, and providing constructive feedback to team members.
  • Demonstrate company culture and organizational core values; learn and apply new ideas and concepts.
  • Communicate effectively in writing and verbally, listen actively, adjust communication to the audience, collaborate, and remain open to feedback.
  • Complete duties ethically and remain calm while deescalating situations.
  • Manage personal timecards to support payroll accuracy, complete assigned tasks by deadlines, and follow company policies and procedures.
  • Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistent superior client experience.

Benefits

  • Sick time
  • Employee discount
  • Employee Assistance Program (EAP)
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