Holiday Sales Associate PT 20-29 hours

Tumi•Elizabeth, NJ

About The Position

As part of TUMI’s Retail team, the Holiday Sales Associate creates a client experience that reflects the brand’s ethos, builds and maintains client relationships, and drives sales through outstanding service. The role suits someone committed to client service with a strong understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand. The associate is expected to meet sales and KPI goals, collaborate and communicate effectively, comply with company policies, and help maintain visual standards and a consistently superior client experience. The role requires standing, moving around the store, lifting and pushing boxes weighing up to 30 pounds, and using a ladder. Flexible availability for nights, weekends, mornings, and holidays is needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value collaboration and be open to feedback.
Have strong sales and client experience; luxury-market experience is preferred.
Demonstrate success meeting sales goals and achieving KPIs.
Be available to work flexible hours, including nights, weekends, mornings, and holidays as needed.
Demonstrate integrity and the ability to lead by example.
Be able to stand, move around the store, lift and push boxes weighing up to 30 pounds, and use a ladder.

Nice To Haves

Luxury-market sales or client experience.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster coaching and skill practice with the store team, and provide constructive feedback to team members.
Demonstrate the company’s organizational core values and remain open to new ideas and concepts while quickly learning and applying them.
Communicate effectively in writing and verbally, listen actively, adjust communication to the audience, and collaborate with others.
Maintain ethical conduct, remain open to feedback, and stay calm while deescalating situations.
Manage personal timecards for payroll accuracy, complete assigned tasks and deadlines, and follow company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards.
Help provide a consistent, superior client experience.