Holiday Sales Associate PT 20-29 hours

Tumi•Orlando, FL

About The Position

The Holiday Sales Associate is part of TUMI’s Retail team and creates a client experience that reflects the brand while building and maintaining client relationships and driving sales through outstanding service. The role is suited to someone committed to client service with an understanding of, or passion for, the luxury, travel, fashion, and lifestyle markets. TUMI’s retail environment encourages an entrepreneurial spirit and offers opportunities for growth while the team works to increase sales and key performance indicators, build client awareness, provide world-class service, and grow the brand. The associate is expected to meet sales and KPI goals, contribute to a collaborative and feedback-oriented team, communicate effectively, follow company policies and procedures, and maintain visual standards and a consistent superior client experience. The role requires standing and moving around the store, lifting and pushing boxes weighing up to 30 pounds, and using a ladder. Flexible availability for nights, weekends, mornings, and holidays is required as needed.

Requirements

Understand the TUMI brand and have a genuine passion for its lifestyle, clients, and product assortment.
Value a collaborative environment and be open to feedback.
Have strong sales and client experience; luxury-market experience is preferred.
Demonstrate proven success in meeting sales goals and achieving KPIs.
Have flexible availability to work nights, weekends, mornings, and holidays as needed.
Have a strong sense of integrity and the ability to lead by example.
Be able to stand and move around the store, lift and push boxes weighing 30 pounds, and use a ladder.

Nice To Haves

Retail experience in the luxury market.

Responsibilities

Meet and exceed individual and store baseline goals for personal sales and KPI metrics, including conversion, DPT, UPT, and Client Data Capture.
Take pride in work, strive for excellence, and take responsibility for performance.
Foster a coaching culture by continuously practicing TUMI skills with the store team and providing constructive feedback to team members.
Demonstrate company culture and organizational core values; remain open to new ideas and concepts and quickly learn and apply them to the job.
Use strong verbal and written communication and active listening; adjust communication to the intended audience.
Complete job duties ethically, collaborate effectively, remain open to feedback, and stay calm while de-escalating situations.
Manage personal timecards to ensure payroll accuracy, complete assigned tasks, meet deadlines, and adhere to company policies and procedures.
Ensure the store follows visual guidelines and directives, including cleanliness standards, and provide a consistent superior client experience.