Holiday Lights Promotions Team Member

Great Lakes Loons•Midland, MI
•$0 - $16•Onsite

About The Position

The Great Lakes Loons are seeking enthusiastic, dependable, guest-focused individuals to join the Holiday Lights Promotions Team at Dow Diamond during the winter season. Team members help create a welcoming, festive, and memorable guest experience by serving as a friendly, energetic presence throughout the event and assisting with activities, Lou E. Claus, and other guest experiences.

Requirements

  • Enjoy working with children, families, and the general public.
  • Have a friendly, outgoing, and positive personality.
  • Be dependable, responsible, and punctual.
  • Demonstrate strong communication and customer service skills.
  • Be comfortable working in a fast-paced event environment.
  • Be able to work effectively as part of a team.
  • Be willing to take on a variety of responsibilities and assist wherever needed.
  • Have enthusiasm for the holiday season and creating memorable guest experiences.
  • Evening availability is required.
  • Available to work weekends and holidays.
  • Ability to withstand outdoor elements and be on your feet for extended periods.
  • Capable of lifting 50 lbs.

Nice To Haves

  • Previous experience in customer service, events, sports, entertainment, hospitality, promotions, or working with children is preferred but not required.

Responsibilities

  • Welcome guests and create a positive, festive atmosphere throughout Holiday Lights.
  • Provide friendly and engaging customer service to guests of all ages.
  • Assist Lou E. Claus with guest interactions, appearances, photos, and activities.
  • Assist with photo-op stations and interact with guests to facilitate attendee photos.
  • Help facilitate the Letters to Santa station.
  • Assist with crafts and activities at Santa's Workshop.
  • Collect and check tickets for the Holiday Lights train experience.
  • Provide guests with directions and information about the event.
  • Assist with special events, character appearances, themed nights, and other holiday programming.
  • Help maintain clean, organized, and welcoming activity areas.
  • Represent the Great Lakes Loons and Holiday Lights in a professional, enthusiastic, and positive manner.
  • Support the Promotions team with additional event responsibilities as needed.
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