HMS Lab Assistant

Tennessee Oncology•Franklin, TN

About The Position

The HMS Laboratory Assistant works closely with HMS Laboratory Managers and Leads to ensure tests are accessioned and reported promptly. The role manages specimen inventory and sample-management programs and serves as a primary contact for clinic and HMS department staff with questions about additional testing or sample availability. The assistant locates specimens for transport to other HMS departments or reference laboratories and prepares and stores aliquots for potential future orders. The position supports laboratory operations through specimen receipt, accessioning, processing, record keeping, materials management, client service, and pathology-related tasks. It may involve working without on-site supervision.

Requirements

  • At least 2 years of extensive experience working in a laboratory setting.
  • Good telephone etiquette and organizational skills.
  • Excellent computer, written, and oral communication skills.
  • Understanding of laboratory practices and workflows.
  • Interpersonal skills to interact successfully with coworkers and laboratory customers.
  • Professional demeanor and strong communication skills.
  • Ability to work with reference laboratories to resolve specimen and testing issues.
  • Ability to follow up on pending tests and tests past their normal turnaround time.
  • Ability to work without on-site supervision when needed.

Nice To Haves

  • Knowledge of pathology testing and workflows is preferred.
  • High school diploma is listed under preferred education and experience.

Responsibilities

  • Serve as the first level of specimen receipt and accessioning for the HMS Laboratory.
  • Receive, order, and direct specimens for in-house testing.
  • Manage reference samples and distribute them to outside departments or vendors as needed.
  • Follow guidelines for safe handling of blood, body fluids, and hazardous chemicals.
  • Maintain laboratory testing and results records according to policy and procedure manuals.
  • Read, analyze, and report clinical elements required for pathology testing; interpret pathology reports and identify clinical information relevant to testing.
  • Adhere to CLIA compliance requirements.
  • Maintain sufficient inventory of laboratory supplies for daily operations.
  • Communicate with reference laboratories about reports, ordering issues, specimens not received or sent improperly, lost specimens, and other issues.
  • Update billing logs for secondary testing and perform billing-related functions.
  • Work pending logs daily and follow up on tests past their normal turnaround time.
  • Support laboratory staff with questions about send-out testing, sample requirements, and correct test names.
  • Perform advanced specimen processing and clerical functions in one or more laboratory sections.
  • Receive, record, accession, process, and transport specimens.
  • Order add-on tests, audit pending logs, resolve duplicate orders, and perform other materials-management duties.
  • Perform client-service duties, including registration, billing-related functions, training, and guidance.
  • Assist in pathology, including pulling and filing slides and blocks, processing pathology samples, and managing and tracking send-outs.
  • Manage and track reference testing and result routing.
  • Communicate with clinic staff about specimen receipt, processing, or testing issues that could affect patient care.
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