Hitch Professional

U-Haul•Madison, WI

3d•Onsite

About The Position

U-Haul is seeking a hard-working, knowledgeable Hitch Service Technician to work in the lot of a U-Haul Moving and Storage Center, providing service to customers using technical expertise. The role involves understanding towing options, recommending and installing suitable tow packages on customer vehicles, and providing customer service and support. Starting pay is $18.50 per hour. The position is not eligible for employer sponsorship; applicants must be legally authorized to work without employer sponsorship. U-Haul describes its hiring process as “Hire Fast, Pay Fast,” with paid hands-on working interviews and a $100 hiring bonus. A $300 cash bonus is also offered upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores. Ongoing education is provided through U-Haul University. The work involves moderate risks or discomforts and may require safety precautions and protective gear. Physical demands include periods of stationary work indoors and outdoors, moving through work areas, repositioning to reach and use tools, and moving at least 50 pounds with or without assistance. U-Haul states that it will not hire or re-hire nicotine users in specified states; Wisconsin is not listed among those states.

Requirements

Valid driver’s license and ability to maintain a good driving record.
Basic wiring and hand/power tool experience.
High school diploma or equivalent.
Applicants must be legally authorized to work and must not require employer sponsorship.

Responsibilities

Understand and explain U-Haul’s variety of towing packages.
Recommend and install the right tow package on customer vehicles.
Provide exceptional customer service and support to U-Haul customers.
Participate in ongoing continuous U-Haul education through U-Haul University.
Perform other duties as assigned.

Benefits

Career stability and opportunities for advancement.
Mindset App Reimbursement.
Gym Reimbursement Program.
Health insurance and prescription plans, if eligible.
Paid holidays, vacation, and sick days, if eligible.
Life insurance.
MetLaw Legal program.
MetLife auto and home insurance.
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
401(k) Savings Plan.
Employee Stock Ownership Plan (ESOP).
24-hour physician available for kids.
Dental and vision plans.
Business travel insurance.
You Matter Program (EAP) Employee Assistance Program.
LifeLock Identity Theft Protection.
Critical Illness/Group Accident Insurance.
Dave Ramsey’s SmartDollar Program.
$100 hiring bonus.
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program.
Paid hands-on working interviews.