HIM Supervisor, M-F

Erlanger Health System • Chattanooga, TN

3d

About The Position

The HIM Supervisor assists the manager in planning and organizing medical record services and supervises and supports record completion, archiving, indexing, filing, retrieval, quality analysis, and chart analysis in the Health Information Department. The role helps ensure efficient workflows and quality, supports performance improvement activities, and assists with training and implementation of department policies and procedures. The supervisor serves as a subject matter expert on scanning functions, provides coverage during absences, staffing shortages, and workload increases, and helps onboard new team members. The position trains, mentors, and supports the scan and analysis team and creates, updates, and revises scanning forms as needed. The supervisor also participates in Employee Engagement initiatives based on work culture scores and action plans, and performs other work-related duties as assigned.

The position assists the HIM Manager in supervising activities including Joint Commission initiatives, preparation, scanning and indexing, Discharge Summary Service, chart analysis, the Master Patient Index, missing orders queues, certain EHR system functions such as the Document Capture System Workstation, and record quality assurance processes. The supervisor is expected to demonstrate expertise and the skills needed to accomplish the service, and to be flexible, motivated, and capable of motivating the team.

Requirements

• Associate degree, or an equivalent combination of a high school diploma or GED and relevant work experience.
• Strong communication, PC, and analytical skills.
• Current knowledge of state and federal laws regarding medical record confidentiality and privacy.
• Current knowledge of NIAHO accreditation requirements and CMS Conditions of Participation.
• Knowledge of department computer systems, copiers, scanners, fax machines, and other office equipment.

Nice To Haves

• BS or AS degree in Health Information Management Administration or Health Information Technician from an accredited program.
• At least 2 years of supervisory experience in an acute care or critical access setting.
• RHIT or RHIA certification.

Responsibilities

• Assist the manager in planning and organizing medical record services.
• Supervise and support record completion, archiving, indexing, filing, retrieval, quality analysis, and chart analysis.
• Help ensure efficient workflows and quality in the Health Information Department.
• Assist in establishing and monitoring department performance improvement activities.
• Assist with training and implementing department policies and procedures.
• Serve as a subject matter expert on scanning functions.
• Provide coverage for team members during absences, staff shortages, and increased workload.
• Assist with onboarding new team members.
• Train, mentor, and provide ongoing support to the scan and analysis team.
• Create, update, and revise scanning forms as needed.
• Participate in Employee Engagement initiatives based on work culture scores and action plans.
• Assist the HIM Manager with Joint Commission initiatives and activities.
• Supervise preparation, scanning, and indexing; Discharge Summary Service; chart analysis; Master Patient Index; missing orders queues; certain EHR system functions; and record QA processes.
• Demonstrate expertise and motivate the team.
• Perform other work-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree