HIM Protected Health Info Specialist, Hybrid, Health Information Management, FT, 08:30A-5P
About The Position
Serves as a primary source of support for the Health System, including 8 acute care hospitals, all Baptist Outpatient Services (over 50 locations), and all ambulatory surgical centers. Responds to health information requests from former patients, physicians, hospital staff, and other requestors while protecting the confidentiality of patients’ protected health information. Reviews releases of health information for quality, proper disclosure, and completeness by checking that each request includes all required components. Answers phone calls and provides information in accordance with hospital disclosure policies, state and federal law, HIPAA, and Information Blocking regulations while providing exemplary customer service. Works as part of a team to meet release-of-protected-health-information and department goals. The role requires travel to different sites for depositions or court hearings. Estimated pay is $17.62–$22.38 per hour, depending on experience.
Requirements
- At least 3 years of experience in release of records and/or an acute care setting for a large healthcare organization.
- Knowledge of medical terminology and clinical chart format.
- Computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
- Ability to work in a highly focused, customer-service-oriented setting with high-volume telephone experience.
- Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
- Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
- Ability to multitask and work independently, completing assignments within given instructions, established routines, and accepted practices.
- Attention to detail and strong organizational skills, with the ability to perform at high volume.
Nice To Haves
- Associate’s degree in health information management.
- Record Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or Health Services Administration certificate.
Responsibilities
- Respond to health information requests from former patients, physicians, hospital staff, and other requestors while preserving the confidentiality of protected health information.
- Perform quality assessment reviews of health information releases to ensure proper, complete, and accurate disclosure.
- Check requests for all required components.
- Answer phone calls and provide information in accordance with hospital policy, state and federal law, HIPAA, and Information Blocking regulations.
- Provide exemplary customer service to internal and external customers.
- Work with the team to meet release-of-protected-health-information and department goals.
- Travel to different sites for depositions or court hearings.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support.
- Comprehensive health and wellness resources.
- Wellness program that can help employees eliminate their medical plan deductible.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
