HIM Operations Supervisor

Children's Hospital of Philadelphia•Philadelphia, PA

3d•$92,100 - $117,400•Hybrid

About The Position

The HIM Operations Supervisor leads the Health Information Management (HIM) Operations team, overseeing daily workflows and administrative functions related to the health record. This role is responsible for managing operational performance, ensuring regulatory compliance, promoting excellent customer service, and driving efficient, high-quality HIM operations. The supervisor partners closely with clinical, operational, and administrative teams to resolve workflow issues, improve processes, and ensure the medical record remains complete, accurate, and accessible. This role ensures the integrity and accessibility of the medical record while supporting regulatory compliance and organizational goals. The HIM Operations Supervisor leads key functions including Chart Completion, Scanning, and the Iron Mountain Managed Services Program, helping advance enterprise digitization, information governance, and operational excellence. Through strong leadership, collaboration, and data-driven decision-making, this position plays a critical role in supporting high-quality patient care and exceptional service across the organization.

Requirements

Associate's Degree in healthcare, Information Technology, Business, or related field
At least five (5) years HIM experience
At least two (2) years Experience progressively leading teams
Epic proficiency
Microsoft Office skills
Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) - upon hire
Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) - upon hire

Nice To Haves

Bachelor's Degree in a healthcare-related field
Master's Degree in Healthcare, Information Technology, Business, or related field
At least one (1) year Cures Act and HIPAA Privacy Rules experience
At least four (4) years Leadership experience
OnBase proficiency
Certified in Healthcare Privacy and Security (CHPS) - American Health Information Management Association (AHIMA) - upon hire
Certified Health Data Analyst (CHDA) - American Health Information Management Association (AHIMA) - upon hire
EPIC certification - EPIC - upon hire

Responsibilities

Provide oversight and guidance of all processes and HIM staff related to chart completion, integrity of the medical record, release of information, and scanning.
Identify and implement changes regarding policy, productivity, and quality measures.
Assure that staff performance meets expectations.
Evaluate staff performance on an annual basis.
Accurately measure and evaluate staff performance, productivity and quality measures and assure that staff follows and meets departmental standards.
Responsible for administrative tasks such as preparing and approving work schedules and time cards.
Represent Health Information Management and attend meetings as directed.
Perform other duties and projects as assigned by management.