HIM Operations Specialist I

Advocate Health • Milwaukee, WI

1d • $21 - $31 • Remote

About The Position

The HIM Operations Specialist I supports health information management operations by processing and indexing clinical documentation into the electronic health record (EHR), managing medical record completion and deficiencies, and helping clinicians and other providers with record completion. The role works with internal and external clinical documentation from electronic and paper sources, using applicable software and work queues while following HIM procedures and established quality, accuracy, and productivity benchmarks.

The position is remote and scheduled Tuesday through Saturday, 2:00 p.m. to 10:30 p.m., with rotating holidays. It is a full-time role of 40 hours per week. The listed pay range is $20.80 to $31.20.

Requirements

• High school graduate or equivalent.
• Typically requires 0–1 years of experience in healthcare.
• Proficient computer and keyboarding skills, with the ability to learn software such as Epic, OnBase, Solarity, Microsoft Office, legacy archives, and electronic communication and meeting platforms such as Teams.
• High attention to detail and accuracy, including when working with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.
• Ability to work independently and make decisions with minimal supervision while maintaining quality and productivity standards.
• Ability to collaborate respectfully in a diverse team environment.
• Ability to adapt to a fast-paced environment and switch tasks while maintaining quality and accuracy.
• Ability to learn from constructive feedback and take personal ownership for success.
• Strong interpersonal and communication skills.
• Ability to safeguard protected health information (PHI) and basic knowledge of HIPAA.

Responsibilities

• Upload and index outside records using applicable software, routing documentation to clinicians as appropriate.
• Create or select the appropriate patient, encounter, and/or order, and assign the correct document type and description when indexing documents into the EHR.
• Incorporate internal and external clinical documentation from electronic and paper sources into the EHR through software work queues, rounding, eDelivery, or importing, following HIM procedures and quality, accuracy, and productivity benchmarks.
• Apply medical terminology and nomenclature knowledge to identify documentation needs based on patient service areas and level of service provided.
• Review medical records for missing documentation and signatures, and assign or edit provider deficiencies in the chart management system according to applicable regulations, medical staff bylaws, and organizational policies.
• Provide support and education to clinicians regarding record completion activities.
• Collaborate with Data Integrity or other functional areas to communicate documentation errors for chart correction.
• Notify appropriate leadership about matters requiring quality review or privacy investigation.
• Ensure scanned documents are clear, legible, and positioned so they can be read by end users, or indicate the best available quality.
• Serve as a point of contact for record completion support for clinicians and other providers.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, such as shift or on-call pay, based on the teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED