Help Desk Student Associate

University of Mary Washington • Fredericksburg, VA

23d • Onsite

About The Position

Help Desk Student Associates provide technical support to the university community through phone, online, and walk-up services. The position is with the Information Technology Department at the University of Mary Washington’s main campus and is advertised at $13.75 per hour. Associates may work up to 15 hours per week and must be current UMW students.

Applicants must apply through the university’s online employment system. Selected candidates, except current UMW employees, must pass a criminal history background check. Employment verification, including current or previous supervisory employment reference checks, will be conducted. Additional financial, credit, driving, or background checks, or completion of a Statement of Economic Interests, may be required for certain positions.

Requirements

• Must be a current University of Mary Washington student.
• Previous customer service experience.
• Ability to work up to 15 hours per week.
• Excellent customer service skills.
• Detail-oriented.
• Effective oral and written communication skills.
• Ability to follow directions.
• Ability to maintain confidentiality.

Responsibilities

• Provide technical support to the university community through phone, online, and walk-up services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed