Heavy Equipment Service Technician Master (Fire)

City of Charlotte•Charlotte, NC

About The Position

The City of Charlotte’s Fleet Management Division is seeking a Master Diesel Technician to support Fleet Management and the Charlotte Fire Department. The position evaluates, inspects, diagnoses, and repairs fire apparatus and related equipment. At the Master level, the technician performs advanced diagnosis and repair of complex electronically controlled diesel engines, modern electrical systems, air and braking systems, complex hydraulic systems, and other systems specific to fire apparatus and support equipment. The role uses fleet maintenance software and requires interpreting manuals, electrical diagrams, and diagnostic software while following safety procedures. The technician works with a dedicated team of EVT-certified technicians and must be able to work without direct supervision. The position participates in a 24-hour on-call rotation for seven consecutive days every four weeks, including holidays and weekends, and may require overtime and occasional out-of-town travel for work or training. The City’s garages have modern column lifts, factory diagnostic software, and tooling. The City describes career growth opportunities, annual tool reimbursement, ASE training incentives, and a $2,000 sign-on bonus. Final candidates must pass a background check, pre-employment drug screening, and physical examination; candidates may also be asked to complete a skills test or other assessments.

Requirements

High school diploma or GED with five years of relevant work experience, or an equivalent combination of education and relevant experience that provides the knowledge, skills, and abilities needed for the essential duties.
Valid North Carolina driver’s license and ability to obtain a Class B CDL within 180 days of hire.
Possess or be able to obtain a North Carolina State Inspector’s license within 180 days of hire.
Ability to obtain ASE Heavy/Medium Truck Master certification within 12 months of hire.
Ability to obtain an AC Recovery & Recycling License within 180 days of hire.
Ability to lift up to 75 pounds of equipment or tools.
Ability to communicate clearly with technicians, vendors, staff, customers, and peers, and to follow oral and written instructions.
Knowledge of the methods, tools, and materials used to maintain and repair fire apparatus, fire pumps, aerial devices, and Class 8 diesel-powered chassis.
Knowledge of occupational hazards and safety precautions associated with the trade.
Ability to work without direct supervision and to work holidays, some weekends, and overtime.
Must have basic hand tools and tool storage upon hire.
Ability to pass background and motor vehicle license checks; final candidates must also pass a pre-employment drug screening and physical examination.

Nice To Haves

Degree or certification from an accredited technical school, college, or university.
ASE Heavy/Medium Truck Master status.
Manufacturer training certification related to fire apparatus.
Emergency Vehicle Technician certification in the Fire Apparatus series.
At least three years of experience related to heavy truck and diesel engine repair.
At least two years of experience related to fire apparatus maintenance and repair.

Responsibilities

Perform advanced diagnosis and repair of complex electronically controlled diesel engines, electrical systems, air and braking systems, hydraulic systems, and other complex systems on Charlotte Fire Department apparatus and support equipment.
Use fleet maintenance software to accurately document work performed.
Interpret manuals and electrical diagrams and use diagnostic software.
Maintain a safe and clean work environment and follow safety procedures.
Participate in the 24-hour on-call schedule for seven consecutive days in a four-week rotation, including holidays and weekends.
Resolve customer complaints related to vehicle repairs and maintenance with customers, vendors, and peers.
Establish and maintain effective working relationships with employees, vendors, and customers.
Travel out of town occasionally for work or training.