Heavy Duty Porter - Environmental Services
About The Position
Under the direction of the manager and shift manager, the Heavy Duty Porter maintains clean and attractive public and employee areas within the facility. The role deep-cleans, sanitizes, and maintains front-of-house and back-of-house spaces, using provided chemicals and equipment in accordance with safety requirements, established procedures, and the Public Space Handbook. The porter operates, cleans, and properly stores equipment used for sweeping, carpet shampooing, and scrubbing, removing, and recoating VCT floor finishes. The role also supports guest and employee safety, responds to spills and urgent cleaning needs, reports equipment, property, or guest concerns, and provides customer service to internal and external guests. Team members are expected to reinforce the company’s mission and values and promptly and discreetly report concerns involving responsible gaming, responsible alcohol service, illegal acts, or ethics violations. Pay rate: $23.06.
Responsibilities
- Deep-clean, sanitize, and maintain attractive public and employee areas, including front-of-house and back-of-house spaces.
- Service assigned areas with provided chemicals and equipment according to safety requirements, established procedures, and the Public Space Handbook.
- Operate and clean equipment used for sweeping, shampooing carpets, and scrubbing, removing, and recoating VCT floor finishes; ensure equipment is properly operated and stored.
- Notify management about maintenance problems involving equipment or property and about guest needs.
- Follow internal procedures for signing equipment, radios, and master keys in and out.
- Provide excellent customer service to internal and external guests and take responsibility for public-space cleanliness.
- Recognize and respond to spills and other calls requiring immediate attention; use wet-floor signs to protect guests and employees.
- Discreetly notify appropriate managers of concerns or observations related to responsible gaming and responsible alcohol service.
- Demonstrate actions and behaviors that reinforce the company's mission and values.
- Promptly and discreetly notify managers and/or the Ethics Hotline about observed illegal acts or internal ethics violations.
- Perform other public-area housekeeping duties as assigned.
Benefits
- Medical benefits offered through local union representation
- Time-off benefits offered through local union representation
- Retirement benefits offered through local union representation
- Free meals
- Free uniforms
- Free parking
- Discounts at Hard Rock properties around the globe
- Eligibility to participate in a discretionary annual bonus program
- Training and leadership development programs
- Wellness programs, including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
