Heavy Duty Parts Specialist

Genuine Parts Company • Polk City, IA

9d

About The Position

The Heavy Duty Parts Specialist helps customers with heavy-duty parts questions and needs in a fast-paced retail store. The role shares information about part features, benefits, and warranty coverage; supports team members; operates a cash register and uses computer and paper catalog systems; and contributes to improving store processes and procedures. The position emphasizes customer care, teamwork, learning, and professional appearance, attitude, and performance.

Requirements

• Heavy-duty parts knowledge and/or experience.
• Passion for delivering customer care.
• Excellent verbal and written communication skills.
• Motivation to train and learn.
• Ability to thrive and have fun in a busy, fast-paced retail environment.
• Valid driver's license and/or reliable transportation.

Nice To Haves

• ASE Heavy Duty Parts Certification.
• Knowledge of heavy-duty parts cataloging and/or inventory management systems.

Responsibilities

• Help customers with heavy-duty parts questions and needs.
• Share knowledge about heavy-duty part features, benefits, and warranty information.
• Work effectively in a fast-paced retail store.
• Help team members.
• Operate a cash register and navigate computer and paper catalog systems.
• Contribute to continuous improvement of store processes and procedures.
• Maintain professional appearance, attitude, and performance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed