Heavy Diesel Technician (BHC)

ANDERSON AUTO GROUP•Bullhead City, AZ

12d•Onsite

About The Position

The Heavy Diesel Technician performs bumper-to-bumper service on vehicles brought to the dealership, with a specialty in heavy-line diesel work. The role supports customer satisfaction and safe, comfortable vehicles by completing repairs and maintenance to factory specifications and providing dependable service. The technician performs general, preventive-maintenance, diagnostic, evaluation, and advanced repair work. Responsibilities also include meeting productivity and completion-time goals; communicating parts needs, supplemental work, or delays to the service writer or manager; assisting service advisors and customers as needed; completing job paperwork; maintaining current technical qualifications; and keeping vehicles and the work area clean and organized. The technician must work safely, follow company policies and procedures, report accidents or unsafe conditions, and perform other assigned tasks. Occasional travel for training or to assist other dealerships may be required. This is a full-time position with variable days and hours to accommodate service-department operations. The role regularly requires evening and weekend work. The technician works near moving mechanical parts and may occasionally encounter fumes or airborne particles, toxic or caustic chemicals, and electrical-shock risks. The position has no supervisory responsibilities.

Requirements

2 to 5 years of experience in an automotive-related technician or mechanic role.
High school diploma or GED is preferred; the posting also lists a high school diploma or equivalent under required education/skills/abilities.
Valid U.S. driver's license and clean driving history.
Ability to learn new technologies and processes and adapt to change.
Ability to innovate, solve complex issues, and present new ideas.
Ability to follow oral and written instructions with attention to detail.
Ability to handle multiple priorities, organize workload, and meet deadlines.
Experience working in a team-based environment and achieving common goals.
Evidence of a safety-first attitude.
Basic command of the English language.
Basic computer skills, including navigating web browsers and using standard applications.
Demonstrated competencies in flexibility, communication, collaboration, customer focus, technical capacity, teamwork, and strong work ethic.

Nice To Haves

ASE certification is preferred but not required.
Administrative experience.
Bookkeeping and/or accounting experience.
Experience with Microsoft Office.
Basic knowledge of computers, printers, monitors, and related equipment.

Responsibilities

Perform general repairs and replacements, including brakes, tires, wheel alignments, steering and suspension components, wheel bearings, exhaust systems, heating and cooling systems, air conditioning, drivetrains, and accessory installations.
Perform maintenance services such as oil changes, fluid exchanges, filter replacement, fuel-system services, preventive maintenance, and belt and hose replacement.
Evaluate vehicles through charging-system analysis, brake inspections, fluid-leak evaluations, and tire-pressure and tread-depth readings.
Conduct visual safety and courtesy inspections.
Diagnose emissions-control, drivability, overheating, ABS, SRS, electrical, and air-conditioning concerns.
Perform advanced repairs and replacements, including timing belts, intake-manifold and head gaskets, brake hydraulics, rear main seals, clutches, axle bearings, steering gears, sensors, switches, and modules.
Use factory specifications as the standard for repair, service, and customization work.
Aim for 100% productivity and complete assigned repair work within the allotted time.
Receive service assignments from the service writer or service manager and submit parts requests as soon as needs are identified.
Keep the service writer or service manager informed about supplemental work and delays so customers can receive updated information.
Assist service advisors with work orders, test rides, customer interactions, and other tasks that support customer satisfaction.
Complete and file the proper paperwork after each job.
Complete required training programs to keep technical qualifications current.
Leave vehicles cleaner than when customers dropped them off and complete work thoroughly to reduce return repairs; promptly and correctly handle additional work when vehicles are returned.
Provide dependable service to external and internal customers.
Maintain a clean and efficient work area and help keep the shop neat and organized.
Perform duties safely and immediately report accidents, injuries, or unsafe conditions to management.
Arrive on time and ready to perform essential job functions; follow company policies, procedures, and practices.
Perform other tasks as directed.
Travel occasionally for training or to assist at other dealerships, if required.