My Hearing Centers - Hearing Aid Technician
About The Position
My Hearing Centers, part of WS Audiology (WSA), one of the world’s leading hearing care companies, is looking for a Hearing Aid Technician to join our team. This role is ideal for someone who makes people feel welcome, stays organized, builds relationships, and helps a busy office run smoothly. My Hearing Centers is revolutionizing hearing healthcare by making it simpler and more accessible, setting a new standard in modern hearing care, and reducing the stigma around hearing loss. With over 100 hearing centers across the U.S., our dedicated teams are changing lives daily by providing clients with advanced hearing technology and outstanding care. This is your chance to work in a dynamic hearing care setting where your skills will directly contribute to transforming lives. If you're detail-oriented, have stellar communication skills, and have a passion for patient care, we want you on our team!
Requirements
- High school diploma or equivalent required
- Strong technical aptitude and attention to detail
- Excellent communication and patient service skills
- Proficiency with electronic medical records, hearing aid software, and office technology
- Maintain patient confidentiality in accordance with HIPAA regulations
- Follow all company policies, clinical protocols, and safety procedures
- Comply with state and federal healthcare regulations
- Maintain a professional, respectful, and patient-focused demeanor
Nice To Haves
- Associate’s degree, technical certification, or healthcare training preferred
- Prior experience as a Hearing Aid Technician or in a clinical/technical healthcare role preferred
Responsibilities
- Perform pure-tone hearing screenings as permitted by state scope of practice
- Assist licensed providers with hearing aid fittings and adjustments only when directed
- Conduct routine cleanings, checks, and minor maintenance of hearing aids, including walk-in services
- Prepare hearing aids for delivery, including charging, programming support, and documentation
- Manage hearing aid inventory, including ordering, receiving, tracking, and storage
- Educate patients on proper hearing aid use, care, and routine self-maintenance
- Accurately document services, device status, and patient interactions in clinical systems
- Assist with provider calendar optimization to support clinic productivity
- Support insurance verification and follow-up on benefits or authorizations
- Assist with onboarding and pre-qualification of newly scheduled patients
- Perform outbound calling to approved patient lists to support hearing evaluation scheduling
Benefits
- Why You'll Love Working with Us!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
