Health Market Department Manager

Hy-Vee, Inc.•Janesville, WI

7d•Onsite

About The Position

The HealthMarket Department Manager leads Hy-Vee’s HealthMarket department, setting standards for product quality, department presentation, customer education, team performance, and profitability. The manager stays informed about health and wellness product trends, builds relationships with customers, and creates a welcoming department. For homeopathic and natural wellness products, the manager helps customers locate and access products but does not provide medical instruction or advice on product use. The role includes recruiting, hiring, training, supervising, and evaluating employees; coordinating schedules and daily work plans with store leadership; overseeing ordering, replenishment, pricing, product rotation, and expiration checks; analyzing sales trends; and planning promotions and displays. The manager also supports customer service and store operations, maintains sanitation and company-policy compliance, and may assist in other store areas or special projects. This is a fast-moving retail position involving extended standing and walking, frequent handling of heavy objects, and work in varied store conditions, including cooler or freezer environments. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Deliver outstanding customer service and inspire the team to do the same.
Lead, motivate, and develop a team in a fast-paced retail environment.
Stay curious and keep up with trends in health, wellness, and natural products.
Use basic math, including fractions, decimals, and percentages.
Communicate clearly in writing and verbally with customers, employees, and vendors.
Handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Complete required operator certification before independently using pallet jacks, forklifts, or similar material-handling equipment, where applicable.
Successfully complete a pre-employment drug screen.

Nice To Haves

High school diploma or equivalent preferred.
One to three years of related work experience preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Encourage the team to greet and engage customers, and lead by example in creating a friendly atmosphere.
Help customers locate products, reach items, carry purchases, and otherwise support a positive shopping experience.
Keep current with product-category trends and educate customers by offering suggestions and answering questions.
Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals in partnership with store leadership.
Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Establish and ensure consistent compliance with sanitation guidelines and procedures.
Operate the cash register accurately and report discrepancies as needed.
Maintain compliance with the dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.
Unload, lift, stock, and rotate incoming truck freight and merchandise.