Health Market Department Manager
About The Position
The HealthMarket Department Manager leads Hy-Vee’s HealthMarket department, setting standards for product quality, department presentation, customer education, service, and team performance. The manager stays current on wellness trends, supports customers in finding health and natural products without providing medical advice, and creates a welcoming department. The role includes recruiting, hiring, training, supervising, and evaluating employees; coordinating schedules and work plans with store leadership; overseeing ordering, replenishment, pricing, product rotation, expiration checks, sales analysis, advertising projections, promotions, and displays; and ensuring sanitation and company policies are followed. The manager also operates the cash register, assists elsewhere in the store, and may take on special projects. Employment is contingent on successfully completing a pre-employment drug screen.
Requirements
- Ability to deliver outstanding customer service and inspire a team to do the same.
- Ability to lead, motivate, and develop a team in a fast-paced retail environment.
- Ability to stay curious and keep up with health, wellness, and natural-product trends.
- Basic math skills, including fractions, decimals, and percentages.
- Clear written and verbal communication with customers, employees, and vendors.
- Discretion when handling confidential information, including employee compensation, pricing, and sales reports.
- Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
- Ability to continuously stand and walk on hard surfaces for extended periods.
- Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- High school diploma or equivalent.
- One to three years of related work experience.
Responsibilities
- Set and uphold standards for customer service, cleanliness, sanitation, team relations, and department profitability.
- Encourage the team to greet and engage with customers, and lead by example in creating a friendly atmosphere.
- Help customers find products, reach items, carry heavy purchases, and otherwise support their shopping experience.
- Keep current on product-category trends and educate customers with suggestions and answers to questions.
- Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
- Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed.
- Coordinate scheduling, daily work plans, and department goals in partnership with store leadership.
- Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
- Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
- Ensure sanitation guidelines and procedures are in place and consistently followed.
- Operate the cash register accurately and report discrepancies as needed.
- Maintain compliance with the company dress code, hygiene standards, and policies.
- Assist in other store areas and take on special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
