Health Market Department Manager

Hy-Vee, Inc.•Raytown, MO

10d

About The Position

The HealthMarket Department Manager leads a retail health and wellness department, setting standards for product quality, department presentation, customer service, cleanliness, sanitation, team relations, and profitability. The manager stays current on wellness and product trends, helps customers locate products and understand available options, and builds a welcoming environment through customer engagement and team leadership. For homeopathic and natural wellness products, the manager may help customers locate and access products but does not provide medical instruction or advice on product use. The role includes recruiting, hiring, training, supervising, and evaluating employees; handling performance and disciplinary matters; coordinating schedules and daily work plans with store leadership; and overseeing ordering, replenishment, pricing, product rotation, and expiration checks. The manager analyzes sales trends, prepares advertising projections, plans promotions and displays, ensures sanitation procedures are followed, operates the cash register, and may assist in other store areas or special projects. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability and willingness to stay current on health, wellness, and natural-product trends.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

High school diploma or equivalent preferred.
One to three years of related work experience preferred.

Responsibilities

Set and uphold standards for customer service, cleanliness, sanitation, team relations, and department profitability.
Create a welcoming atmosphere by encouraging employees to greet and engage customers and by leading by example.
Help customers find products, reach items, carry heavy purchases, and otherwise support a positive shopping experience.
Keep current on product-category trends and educate customers with suggestions and answers to questions.
Help customers locate and access homeopathic and natural wellness products without giving medical instruction or advice on product use.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals with store leadership.
Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure sanitation guidelines and procedures are established and followed.
Operate the cash register accurately and report discrepancies as needed.
Follow Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.