Health Market Department Manager

Hy-Vee•Raytown, MO

About The Position

The HealthMarket Department Manager leads Hy-Vee’s HealthMarket department, setting standards for customer service, product quality, cleanliness, sanitation, department presentation, team relations, and profitability. The manager keeps current on health, wellness, and natural-product trends, helps customers find products and understand product options, and creates a welcoming department experience. For homeopathic and natural wellness products, the role is limited to helping customers locate and access products; it does not include medical instruction or advice on product use. The manager recruits, hires, trains, supervises, and evaluates department employees; handles performance and disciplinary matters; coordinates schedules and work plans with store leadership; and oversees ordering, replenishment, pricing, product rotation, and expiration checks. The role also includes reviewing sales trends, preparing advertising projections, planning promotions and displays, maintaining sanitation procedures, operating the cash register, and supporting other store areas or special projects as needed. The position reports to the Store Director, Store Manager, and Assistant Managers of Health Wellness Home, Store Operations, and Perishables, and directly supervises HealthMarket Department Employees. Employment is contingent on successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
Ability to deliver outstanding customer service and inspire the team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to stay current with trends in health, wellness, and natural products.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen.

Nice To Haves

High school diploma or equivalent preferred.
One to three years of related work experience preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability.
Encourage employees to greet and engage with customers and lead by example in providing a welcoming customer experience.
Help customers locate products, reach items, carry purchases, and answer questions or offer suggestions about health, wellness, and natural products.
Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate employee schedules, daily work plans, and department goals with store leadership.
Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure sanitation guidelines and procedures are established and consistently followed.
Operate the cash register accurately and report discrepancies as needed.
Comply with the company dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.