Health Market Department Manager

Hy-Vee • Janesville, WI

5d

About The Position

The HealthMarket Department Manager leads a fast-growing retail department and sets standards for customer service, product quality, department presentation, customer education, team performance, and profitability. The role involves keeping current with wellness trends, helping customers locate products, and creating a welcoming department. When assisting with homeopathic and natural wellness products, the manager may help customers locate and access products but must not provide medical instruction or advice on product use.

The manager recruits, hires, trains, supervises, and evaluates department employees; coordinates scheduling and daily work plans with store leadership; oversees ordering, replenishment, pricing, product rotation, and expiration-date checks; analyzes sales trends; and plans advertising projections, promotions, and displays. The role also includes ensuring sanitation procedures are followed, operating the cash register, maintaining company standards and policies, and assisting in other store areas or special projects as needed. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

• Ability to deliver outstanding customer service and inspire a team to do the same.
• Ability to lead, motivate, and develop a team in a fast-paced retail environment.
• Willingness to stay curious and keep up with health, wellness, and natural-product trends.
• Basic math skills, including fractions, decimals, and percentages.
• Clear written and verbal communication with customers, employees, and vendors.
• Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
• Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
• Ability to stand and walk continuously on hard surfaces for extended periods.
• Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
• Successful completion of a pre-employment drug screen.

Nice To Haves

• High school diploma or equivalent preferred.
• 1 to 3 years of previous related work experience preferred.

Responsibilities

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
• Encourage employees to greet and engage customers and lead by example in creating a welcoming atmosphere.
• Help customers find products, reach items, and carry purchases.
• Stay current on product-category trends and educate customers with suggestions and answers to questions.
• Help customers locate and access homeopathic and natural wellness products without providing medical instruction or product-use advice.
• Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed.
• Coordinate scheduling, daily work plans, and department goals with store leadership.
• Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
• Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
• Ensure sanitation guidelines and procedures are established and followed.
• Operate the cash register accurately and report discrepancies.
• Maintain compliance with the dress code, hygiene standards, and company policies.
• Assist in other store areas and take on special projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED