Healthcare Staffing Specialist

Openwork•Wichita, KS

About The Position

Openwork Health is seeking a Healthcare Staffing Specialist to manage relationships with active healthcare clients and healthcare professionals within an assigned territory. The role connects clients and healthcare professionals, supports staffing needs and contract fulfillment, strengthens partnerships, and helps ensure a positive experience throughout healthcare professionals’ assignments. The specialist works closely with clients, healthcare professionals, recruiters, hiring managers, and internal teams to communicate staffing priorities, address needs quickly, and act on opportunities. The position is suited to someone who enjoys building relationships, making connections, solving problems, and taking ownership of the customer experience in a fast-paced environment. The specialist also supports healthcare professional engagement and may assist with on-call staffing needs.

Requirements

Strong communication skills and the ability to build trust with clients and healthcare professionals.
Proactive and organized, with the ability to manage multiple priorities.
Problem-solving skills, ownership, and follow-through.
Comfort with a high-volume, fast-paced environment and motivation to make an impact.
Passion for people and delivering an exceptional experience.

Nice To Haves

Healthcare staffing, recruiting, account management, or customer service experience is preferred but not required.

Responsibilities

Manage and strengthen relationships with active healthcare clients and healthcare professionals within an assigned territory.
Conduct regular client outreach to understand staffing needs, identify opportunities, and support partnership growth.
Connect with healthcare professionals weekly to discuss availability, upcoming opportunities, and contract needs.
Collaborate with recruiting teams and hiring managers to communicate staffing priorities and address client needs quickly.
Help facilitate timely shift placement for new healthcare professionals, ideally within their first two weeks of activation.
Support clients throughout the staffing process by providing credentialing updates, answering questions, and helping resolve concerns.
Encourage contract renewals and extensions through strong relationships and exceptional service.
Maintain accurate client and healthcare professional information in company systems.
Support healthcare professional engagement initiatives, including recognition and appreciation programs.
Assist with on-call staffing needs as needed.
Represent Openwork Health as a brand ambassador by delivering a high level of service and embodying its people-first culture.