Healthcare Staffing Specialist

Openwork•Kansas, KS

About The Position

At Openwork Health, the Healthcare Staffing Specialist builds meaningful relationships and improves the staffing experience for healthcare professionals and clients. The specialist manages relationships with active healthcare clients and healthcare professionals within an assigned territory, understands client staffing needs, supports contract fulfillment, strengthens partnerships, and supports healthcare professionals throughout their assignments. The role works closely with clients, healthcare professionals, recruiters, and internal teams to communicate staffing needs and act on opportunities quickly.

Requirements

  • Strong communication skills and the ability to build trust with clients and healthcare professionals.
  • Proactive, organized, and comfortable managing multiple priorities.
  • Problem-solving ability, ownership, and follow-through.
  • Comfort working in a high-volume, fast-paced environment and motivation to make an impact.
  • The right mindset, work ethic, and passion for delivering an exceptional experience.

Nice To Haves

  • Healthcare staffing, recruiting, account management, or customer service experience.

Responsibilities

  • Manage and strengthen relationships with active healthcare clients and healthcare professionals within an assigned territory.
  • Conduct regular client outreach to understand staffing needs, identify opportunities, and support partnership growth.
  • Connect weekly with healthcare professionals to discuss availability, upcoming opportunities, and contract needs.
  • Collaborate with recruiting teams and hiring managers to communicate staffing priorities and address client needs quickly.
  • Help facilitate timely shift placement for new healthcare professionals, ideally within their first two weeks of activation.
  • Support clients throughout the staffing process by providing credentialing updates, answering questions, and helping resolve concerns.
  • Encourage contract renewals and extensions through strong relationships and exceptional service.
  • Maintain accurate client and healthcare professional information in company systems.
  • Support healthcare professional engagement initiatives, including recognition and appreciation programs.
  • Assist with on-call staffing needs as needed.
  • Represent Openwork Health as a brand ambassador by delivering a high level of service and embodying its people-first culture.

Benefits

  • Competitive base salary with monthly commissions or bonus potential
  • Generous PTO and paid holidays
  • Comprehensive healthcare benefits
  • Dog-friendly offices
  • A people-first culture built on collaboration, accountability, and shared growth
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